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I write Stirrup Queens when I'm not reading other people's blogs, cooking, or chasing after my twins. I'm the author of two books: Life from Scratch,...
 
 
 
 

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Amazon Sues North Carolina Over Customer Privacy

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Carolinians: That super-embarrassing book you were hoping no one would find out you own? You may not get your wish.

In an ongoing struggle with the state of North Carolina that stretches back to the state's decision to collect taxes from online stores last June, Amazon has brought a lawsuit against the state's Department of Revenue. Amazon claims that the state is violating its residents' privacy by demanding that the online retailer release personal information, including names and addresses, in reference to purchases dating back to 2003.

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Amazon isn't arguing that it should get out of paying those taxes, and the company has provided the state revenue organization with necessary information in the tax audit -- but that information has stopped short of indicating which citizen made which purchase. Amazon's point is that they take their customer's privacy seriously, and that customers may not want their state government to have a list of their purchases.

Especially the sensitive purchases -- while the state may not care who bought Chelsea Chelsea Bang Bang, it may want to know who has purchased the Peaceful Pill Handbook. And while no one may care what John Smith in Raleigh purchased, lots of people would probably love to know what some of its more famous citizens bought.

The state of North Carolina fired back with its own statement, insisting that its request to know which resident purchased which item does not violate First Amendment rights.

Even if you don't live in North Carolina, you should be paying attention to this lawsuit, because the implications from it could be used by other states and affect who knows what you buy.

Which side has it right?

Team Amazon: Protector of online privacy? Or huge company trying to get out of paying some taxes by not providing all the information?

Team North Carolina: Protector of North Carolinians' interests and diligently seeking accurate tax information? Or punishing the online giant while snooping at its resident's purchases?

Melissa writes Stirrup Queens and Lost and Found. Her book is Navigating the Land of If.

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Melissa Ford 5 pts

I definitely think you're on to something with the trust issue, and frankly, the slipperiness of the company in the past including dropping the affiliates program in order to get around paying taxes doesn't build a lot of trust.

But still, it feels like North Carolina is biting off its nose to spite its face. Or making itself look ridiculous to teach Amazon a lesson.

Melissa writes Stirrup Queens ( http://stirrup-queens.com ) and Lost and Found ( http://lostandfoundandconnectionsabound.blogspot.c... ). Her book is Navigating the Land of If ( http://thelandofif.blogspot.com/ ).

Nordette Adams 6 pts

I don't get why the state would need to know the names of the books purchased, but the amount I get; however, I think this is a stupid way to go about collecting unpaid consumer use taxes. The collection of Consumer Use Taxes still flows according to antiquated honor system ( http://www.dornc.com/taxes/individual/consumer.htm... ). States that seek to collect these taxes lost to Internet purchases need to come out of the dark ages and understand there's a way to use technology to stop this nonsense.

It may also be NC's dumb way of saying it doesn't trust Amazon to pay all of the taxes the company's failed to collect in the past. Given Amazon's history on the local tax issue, the stunts its pulled to get around collecting the taxes so it can beat independent bookstores and local merchants in pricing, I think NC is right to suspect the company is not playing fair, but the state's attorneys seem ill-advised and out of touch about how such a request would appear to the public.

Nordette Adams ( http://www.bookotopia.com ) is a BlogHer CE ( http://www.blogher.com/haystackprofile/viewprofile... ) & you can find her other stuff through Her 411 ( http://her411.com ).

Melissa Ford 5 pts

Absolutely.

It actually reminded me of the Kramer Books subpoena (http://www.freedomforum.org/templates/document.asp... Those bookstores--they always have our backs.

Melissa writes Stirrup Queens ( http://stirrup-queens.com ) and Lost and Found ( http://lostandfoundandconnectionsabound.blogspot.c... ). Her book is Navigating the Land of If ( http://thelandofif.blogspot.com/ ).

sassymonkey 6 pts moderator

If I go into a bookstore, anywhere, and pay in cash, they only have the word of the bookstore if I bought anything or not. Or if I paid tax on it. You know?

Contributing Editor Sassymonkey also blogs at Sassymonkey ( http://sassymonkey.ca ) and Sassymonkey Reads ( http://sassymonkeyreads.ca ).

Melissa Ford 5 pts

The only thing I can think of is whether they need proof that the receiver of the book is a resident of North Carolina. Though I can't picture someone fact checking every purchase.

Melissa writes Stirrup Queens ( http://stirrup-queens.com ) and Lost and Found ( http://lostandfoundandconnectionsabound.blogspot.c... ). Her book is Navigating the Land of If ( http://thelandofif.blogspot.com/ ).

sassymonkey 6 pts moderator

Understanding why the state would need to know who bought what book. I just don't get it.

Contributing Editor Sassymonkey also blogs at Sassymonkey ( http://sassymonkey.ca ) and Sassymonkey Reads ( http://sassymonkeyreads.ca ).