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Epsilon Email Breach Affects Banks, Stores: Should You Be Concerned?

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Best Buy - West ThurrockIf you have an email address and have shared it with your bank, your grocery store, your favorite drug store chain or any number of other companies, you may be at risk for some future phishing attempts. Over the weekend, hackers made their way into a Dallas-based company called Epsilon that manages email communications and now Epsilon is warning customers to watch for fraudulent emails asking for login information.

It should be stated, first and foremost, that the hackers did not get customers' passwords -- just their email addresses. However, the range of companies that were breached is wide and varied, which is why it affects more than the Gawker breach last December.

Among the affected companies are banks like Capital One Financial Corp., Barclays Bank, U.S. Bancorp and Citigroup Inc., JPMorgan Chase & Co., and retailers like Best Buy Co., TiVo Inc., Walgreen Co. and Kroger Co.

The College Board, the not-for-profit organization that runs the SATs, also warned that a hacker may have obtained student email addresses.

Walt Disney Co.'s travel subsidiary, Disney Destinations, sent emails warning customers on Sunday.

This breach doesn't just affect commenters on one site. This affects customers of multiple banks, multiple stores and, unfortunately, high school students. While you may be well-versed in spam and phishing attempts, now would be a good time to talk to the teens in your household and make sure they never share their login information even if an email looks official.

And just in case you're feeling kind of freaked out about the whole breach, go ahead and change your password to something hackers would never guess. While the hackers only got your email address and not your passwords, it's still safer to have an unguessable password. Use this news story to hack-proof your accounts!

Do you have accounts with any of the affected companies? Did you receive any emails informing you of the breach?

Contributing Editor Jenna Hatfield (@FireMom) blogs at Stop, Drop and Blog and The Chronicles of Munchkin Land. She is a freelance writer and photographer.

Photo Credit: roblawton.

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mnleona 5 pts

I am a travel professional and have received notices from a couple of companies that they may have my email address.

alexash 5 pts

because in this info age, emails like those arriving in inboxes today can be informative for some but panic inducing for others.

I'm sharing your article with friends and family. They don't have to check snopes to know if this is good info :)

bibliophile21 5 pts

I've received 2 of these emails so far. They both just explained the situation and gave the general tips (do not give out personal information, etc etc). I agree that it *should* be common sense to most of us, but the number of people of are just beginning to use the Internet is constantly growing so I am glad that companies are trying to help & advise those that do not know what to be wary of.

JaMonkey 5 pts

I received emails from my bank and a handful of stores today about this. They shouldn't have the send en email warning anyone. That should already be happening. If you hoover over a link it shows you what it points to before you click it. On top of that NO company ever asks for your information in an email. Go to the website on your own no matter what you receive.

That's called commonsense.

Meghan

http://about.me/meghancooper

JennaHatfield 10 pts

Since writing this post, my husband got an email from Chase with a good tip that I just simply hadn't considered (because I'm not one of those Bad People). One of the phishing attempts that people use is the "Your Account Is Going to be Closed If You Don't Respond Immediately." Chase had quite a few "don't believe these scenarios" in their email.

Thumbs up, Chase.

Contributing Editor Jenna Hatfield (@FireMom ( http://twitter.com/FireMom )) blogs at Stop, Drop and Blog ( http://stopdropandblog.com ) and The Chronicles of Munchkin Land ( http://thechroniclesofmunchkinland.com ). She is a freelance writer and photographer.

amadisonmom 5 pts

I received e-mails from a couple of places notifying me of the issue. They gave the general warnings about not sharing any log in info via e-mail.

Virginia DeBolt 5 pts

from one of the banks you listed. It was a "good" email, in that it just explained the situation and told me to be aware. It didn't ask me to reply with any personal information like a "bad" email would have.

Virginia DeBolt writes about web design education and web technology ( http://www.webteacher.ws/ ) at Web Teacher. She creates a daily writing prompt ( http://first50.wordpress.com ) at First 50 Words.