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How do you handle difficult conversations? Are you adept at managing that difficult client? Can you converse with your boss on challenging issues with aplomb? Do you effectively manage any toxic people in your life? No one is immune to the need to have crucial conversations at different times. The key to success is being willing to have the conversations you most need to and managing yourself (emotions, energy and impact) in the process.

We have all seen at least a few empty storefronts in our towns or heard of friends or colleagues who have been forced to close their businesses in the last year or so due to economic conditions. Maybe you've spent more than one morning wondering about your business struggles and pondering, "How do I know whether to persevere or quit?"

It was her face that communicated, “Look you old fart I don’t have time for all this yack-yack; tell me what to do. Let’s end this tedious conversation as soon as possible. I have a life. I do not want to prolong the veneer of pretending to share a part of mine with you.” The woman had a pseudo smile that was neither friendly nor inviting. Somehow I have crossed over into the undesirable zone. I was explaining a concept to a person approximately 30 years younger than myself. I looked at her face. The woman was more than bored, she was pissed.

In a Recession: Flex Time Is Sexy

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So many working women have yearned and fought for flexible work arrangements over the years. Will forced flex time, as a strategy for job retention and cost cutting, pave the way to more flexibility in work arrangements for the long term?

Let's face it, we've all worked with one. Someone who drives us so insane because they don't think like we do. It's like Felix & Unger of the Odd Couple do The Office.  Makes you want to scream Jerk!! on the top of your lungs.  Yet, is that person really being a jerk or do they just fall somewhere else on the cognitive continuum than you do?

Is it just because Gen Y entered the workforce, or is there another reason this topic of generational differences in the workplace has bubbled to the top of the conversation?  Truthfully, I never gave it any thought before I heard Jennifer Gleeson Blue and Maria van Hekken talk on the subject last June.  I spent over 17 years in Corporate America so of course I knew there were differences in the way that people of different ages worked, but that's about as much gra

Do you feel intimidated in the face of powerful clients or big money? Have you ever changed your policies or compromised your mode of operation to accommodate a client or employer because they were affluent or yielded power? If you have, you've sold yourself short because of a hidden (or sometimes not so hidden) intimidation factor that happens when you stand in the face of a seemingly powerful force.

Since we're on the cusp of Thanksgiving I thought it would be a fine time to visit the idea of giving thanks for lessons you have learned from all your jobs and businesses along the way. Yes, even those lessons that were learned the hard and unpleasant way. While this exercise is valuable at any time, I think it is particularly valuable during the Thanksgiving holiday and the end of year/start of a new year cycle. The fact that the last two years have been turbulent for many professionally and financially it is even more important to find the gifts (even if they lie amidst some rubble).

Whom Do You Ask for Advice?

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Let's face it. Advice is a dime a dozen. If you ask two people their opinion you'll get at least three or four different answers. Every corner you turn in your office, in your business stands someone who wants to tell you what they think you should do. So, how do you know who you should listen to?

Three years ago, I saw a story on the news while I was at the gym. An investigative feature on the breast cancer awareness contributions that various corporations pledged during Breast Cancer Awareness Month found that most of these promotions led to increased sales and windfall profits that dwarfed the piddling donations that the extra sales generated. Until that moment, I was gung-ho about buying products marked with pink ribbons.

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