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Conversational Ageism

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Can we both sit at the table?
Can each of our views, energies and experiences be respected?
Can we listen and respect women younger than us?
Does age determine whether or not your voice will be heard?

I recently facilitated a series of meetings for two non-profits. One was a large institution, the other a small arts organization. In both settings all of the participants were women. I observed behavior of women in mid-life (my age-sisters) that was abhorrent although probably not intentional.

The older women kept interrupting, questioning, clarifying and correcting the younger women. Their demeanor when they made these communication gaffes were pleasant. They clearly intended to be helpful but, in fact, they almost shut off participation by the younger women in the group. Without my facilitation, the younger women would not only have been drowned out, they would have shut down.

As a facilitator, I explain my role and style at the beginning of the meeting. Part of my responsibility is to make sure that everyone gets a chance to talk and that no one person dominates the conversation. In some groups, I’ve employed a talking stick device, but in these meetings, the groups were so small this didn’t seem appropriate. I posted and went over my “basic considerations” at the start of the meetings. They are straight forward:

*Listen intently and as an ally to your colleagues.
*Candor with care
*2 minute rule (limit your comments to two minutes after about two minutes we begin repeating ourselves)
*Decisions by consensus (most people agree with course of action and dissenters have had a genuine opportunity to be heard – which may or may not alter the decision)

I also made sure that each woman spoke at the beginning of the meeting, i.e., name, title, tenure at organization, desired outcome for the meeting.

In the evaluations and in one-on-one conversations after the meetings, the younger women expressed their thanks that I made sure they had an opportunity to voice their ideas and opinions and stated that if I hadn’t been there they didn’t feel they would have been heard. (I’m not tooting my own horn here, what I did is what a facilitator is s’posed to do.)

So, what happened in those meetings? The disregard by the older women of the younger women was rampant. I’ve thought about it deeply and begun observing conversations between older and younger women. I noticed that, when I’m not facilitating but participating, I can adapt the role of wise sage, too, so wise that I interrupt my younger friends and don’t listen to their opinions. I have vowed to change this behavior.

Part of what happened was a result of the power and experience differential between the women. Often a department head or supervisor was accompanied by a younger member of her team. They wanted “the team” to participate but then usurped their participation by interrupting, correcting, and explaining albeit with a smile. It wasn’t so much that the older women were condescending but that they knew a lot and felt that they had to share it all.

They also did a fair bit of diverting especially when the conversation turned to how to market and recruit for the initiatives being discussed. The younger members of the team would make a suggestion about social networks and ways to communicate via Facebook, Twitter, My Space, Meet-Up, etc., and the older women would change that conversation back to how to update print material or the importance of “brand consistency,” etc. New ideas by the younger women were blasted apart or mired in procedural worries and excuses.

As an older woman with years of experience, you can’t not know what you know, however, while I think we know a lot, we don’t know it all. We have to open up space for leadership to develop among younger women and give them respect. One of the best ways to do this is to allow them uninterrupted air time.

Taylor Hatcher, Allison Mitchell and Erin Moran have written a very strong case study on the generational gap within the feminist movement, “A Case Study of the Younger Women’s Task Force.” (pdf)

It was presented at “When Women Gain, So Does the World” during IWPR’s 8th International Women’s Policy Research Conference. It discusses fighting ageism in the feminist movement and has several examples of young feminists’ experiences working in women-run organizations.

These meetings made me think about experiences I had

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Candelaria Silva 5 pts

Thanks so much for sharing the info. I'm going to check out Nancy's site.  I'm especially glad that you replied since I was away at a board meeting in Vermont and didn't have time or access to my email.

http://blog.candelarisilva.com ( http://blog.candelarisilva.com/ )

Good and plenty!

Candelaria Silva 5 pts

My daughter always wants me to listen and only give advice when she asks for it explicitly.

http://blog.candelarisilva.com ( http://blog.candelarisilva.com/ )

Good and plenty!

Candelaria Silva 5 pts

Wise comments as always, Nordette.  (1st let me apologize for my alte response, I was at a board meeting in Vermont and on lock-down for 12 hours.  By the time I got back to my lodging, I just needed to crash.)

I definitely know that ageism and assumptions around what one knows because of one's age go both ways. 

Change is difficulty and sometimes frightening.  The media sends all sorts of messages about who we are and what we're interested in because of our age, gender, orientation, ethnicity, etc., so sometimes we think we know who people are just because of what they look like.

I'm trying to listen more, talk less and not judge people by their skins so quickly.

http://blog.candelarisilva.com ( http://blog.candelarisilva.com/ )

Good and plenty!

Candelaria Silva 5 pts

I'm sorry I'm just getting back to you.  I was in the mountains at a board meeting that kept me on "lock-down" from 8 in the morning until 8 at night. 

If you hire  a facilitator for your meeting that would be the best way to deal with your dilemma.  If you can't, you might ask another staff member to act as facilitator.  Also, make sure you have an agenda (with approximate times for how long each item you're working on should be).  Establish ground rules at the front as to how the meeting should be conducted.  Ask that those who talk a lot, listen more and vice versa.  Ask people to count to 5 before they make a comment.  I would also recommend employing a talking stick. 

As part of visioning, it is often good to do brainstorms either in the whole group or in duos and trios (depending on how the group is).  Explain that the visioning brainstorm is just to gather ideas - not to evaluate them.  Each group should have a recorder who writes down the ideas and they should select who will report back to the whole group.

These are some of my best ideas.  You can go to my website and send me an email via it, if you'd like more details.

I'll cross my fingers for you and your colleagues.

http://blog.candelarisilva.com ( http://blog.candelarisilva.com/ )

Good and plenty!

Nancy White 5 pts

Great article Candelaria - I really enjoyed and resonated with the story - for both positive and negative behaviors on my part. One of the things I notice about women of my generation (I'm 15) is that in our desire to "help" we sometimes really screw up. We provide answers instead of asking questions. 

I would love to know what younger women would most want from us (even if that is "shutting up!") Any thoughts from our younger sisters?

N

Nancy White
Full Circle Online Interaction Blog ( http://www.fullcirc.com/ )

Nordette Adams 6 pts

As I read this, I kept thinking that it sounds like old school church, where the "mothers" of the church shake their heads almost everytime a younger woman has an idea.

I'm getting older, as we all are, and I know that I've gotten annoyed with the dismissive attitudes of younger women sometimes.  Since people online often don't know each other's ages and sometimes you can't tell by a photo I've gotten annoyed with younger people assuming I don't know something and start giving me advice. But I get annoyed with people of any age who do this, especially when I can see they're giving me advice that they'd know not to give me if they'd read what I wrote in the first place. :-)

A young man, early 20s, former co-worker, sent me a message after I sent him an invitation that went out automaticallly to my address book asking him to join a social network.  He sent me this response telling me he was so happy to see I was getting out online. Big assumption on his part.  I sent him back an email that said I had a website when he was a freshnman in high school and didn't own a computer. Even my MySpace page was older than his. He's a southern boy, so he knew not to sass me back. ROFL.

On the tech issues, the younger women presenting social media tactics and the older women not wanting to do it, I think it's fear.  You see the world as you know it slipping away and that if you want to move forward and not die, you'll have to change and learn new stuff. It can be frustrating and sometimes demoralizing.  You're afraid that you no longer matter or won't matter for much longer.

I used to think people who left their VCRs on OO:OO:OO and it blinked all the time while they refused to to figure it out for themselves were being babies. Now I realize that they were just overwhelmed and tired of having to adapt to world change, and now that the world is changing more rapidly, it's not gettin any easier for the aging.

Most of my friends and family in my age range think I'm strange to be online. More trouble than its worth and no value whatsoever, they think.

Good post, Candelaria.

Nordette Adams ( http://www.bookotopia.com ) is a BlogHer CE ( http://www.blogher.com/haystackprofile/viewprofile... ) & you can find her other stuff through Her 411 ( http://her411.com ).

mashadutoit 5 pts

And its synchronicity all right, because one of the big things I have to research for this meeting is how to visually comunicate ideas, or use images to shape ideas.  Fabulous!

mashadutoit 5 pts

I cannot figure out how to send you a private message - so I hope you dont mind if I usurp this thread with a question.  It is brought on by your mentioning of Debra Friedman Vinci's graphic facilitation technique.

Myself and my colleagues are about to go into a big curriculum planning meeting. In the past, these meetings are always bedevilled with some members constantly dragging the discussion down, limiting other people's ideas with quibbles about procedural limitations.

We badly need to figure out what our vision is, and then we can deal with the practical implications of how to fit that into our administrative structure later.  This has gone on for so long that we are all very angry and negative.

We get on with one another on a personal level, but this process has gone bad. 

Do you have any links to share with techniques we can use in a meeting to lift the conversation out of old ruts and arguments?

Maria Niles 6 pts

Hi Masha (and apologies for further thread hijacking Candelaria),

I also don't see a way to message you privately but I do group moderation (which overlaps with meeting facilitation techniques) and have used visual/graphic recorders to work on groups with me. There are some who do both the meeting facilitation and visual recording and others who prefer to prefer to concentrate on just recording and have someone else facilitate. I think it is a fantastic tool that leads to great results.

In addition to any wonderful information I'm sure Candelaria might be able to assist you with, you might want to check out the blog of friend of BlogHer, Nancy White, who is one of the leaders in this field.

http://www.fullcirc.com/wp/

BlogHer Contributing Editor ( http://www.blogher.com/blog/maria-niles )
PopConsumer ( http://consumerpop.typepad.com/popconsumer )
Beyond Help ( http://mariax.vox.com/ )