Could I have my stuff back, please?
by Laura Scott

In the beginning, the world was offline. The past was just what we could remember. Conversations faded. Introductions to others slipped into the realm of unnamed faces and disconnected anecdotes. Jokes were heard and forgotten. Photos bleached out and negative film turned to dust. News clippings crumbled. Documents misplaced were unfindable. Address books lost were irreplaceable. What happened in Las Vegas really did stay in Las Vegas.

Then there was the Internet and all that began to change. The World-Wide Web came to be, and we all became potential publishers. With few exceptions in the larger-business realm, the first websites were no more than billboards. Then they were brochures. Then in the late '90s blogging began. In the '00s, walled-off chatrooms siloed off within services like AOL and Compuserve were replaced by more open communities ... and then social networks. (Walled-off social networks like Facebook opened up into full-blown social networks.) Before we knew it, we were emailing, chatting, shopping, researching, bookmarking, socializing, podcasting, showing videos, sharing, advising, asking, boasting, laughing, crying, raging, raving online.

And as far as we knew, what happened online stayed online ... where we could find it. (And if not, there was always the Wayback Machine.)

In recent weeks, that widespread confidence — complacency? — has been shaken. Maybe it started when it was announced that Facebook was buying Friendfeed.

Robert Scoble himself made noises about quitting Friendfeed. But what to do with all the content he had shared, all the connections he had made there?

I responded thusly:

on Facebook acquisition of Friendfeed

If you don't control it, is it really yours?

When we talk about where the "web" is going, we're asking the wrong question. It's not just about the web, it's about our connections with the people and information in our lives. The rapidly evolving web is but one part of that. We also have to consider things like the ongoing exponential increase in computer power, evolving applications and new apps that leverage that power and the power of the web in new ways, changing social mores, increasing expectations about access, privacy and control of information — not to mention the shifting economic tides and business agendas pursuing what investors are finding the most appealing financially.

The last part is where we find ourselves being led through affordance into new behaviors. Our connections are what marketers are after, because presumably our attention in that context is more valuable to advertisers. And of course there's always the data mining.

We do it gladly because we enjoy the benefits. And because we love experiencing new things that don't seem to be immediately threatening. The payoffs can be enriching, transformative. Thus: Flickr, Twitter, Facebook, Delicious, Gmail, LinkedIn, Google docs, and so on.

So the Facebook/Friendfeed deal got people's attention. Did they really want to leave their conversations, their connections, in the hands of the fickle, unpredictable hands of Facebook?

Then tr.im, the url shortening service, announced that they were shutting down. What would happen to all those link references people had created in tr.im to tweet, plurk, etc.?

Then Twitter was under a DDOS attack and that service was unavailable. The complete inaccessibility period was just a few hours, but the attack continued on and on, disrupting the service sporadically for days on. Many of us saw the strangeness of seeing SMS-generated tweets post days later. Confusing.

For Shelley Powers, designer, developer and photographer, this was all just part of a bigger picture:

I have never liked centralized systems, though I understand their appeal and worth. It always seems, though, that just when you start to depend on the centralized service something happens to it.

Yahoo is now out of the search engine business, and with its new business partnership with Microsoft, its side applications like delicious are now vulnerable. I've managed to replace delicious with Scuttle, though I no longer have the social aspect of delicious. However, my Scuttle implementation does an excellent job with bookmarks, which is what I needed.

Then NewsGator sent an email around this last week telling all of us that our NewsGator feed aggregator is being replaced by Google Reader. I don't like Google Reader. More importantly, I really don't want to give Google yet more information about me. So, I replaced my NewsGator/NetNewsWire installation with a Gregarius implementation. It took me some time to get used to the new user interface, and I've had to password protect the installation, but I'm not dependent on a centralized feed aggregator, which can, and did, go away.

Twitter, though. I was not a big Twitter fan at first, but I can see the benefits of the application, especially if you want to point out an article or something else to folks, and have it quickly, virally spread, in a nice swine flu-like manner. It's fun to have a giggle with folks, too. But the darn thing is centralized, and not only centralized, vulnerable and centralized, which gives one pause.

Shelley has blogged about this kind of thing before. Back in 2007, she likened web services to hotels, where she would always find the emergency exit.

My check for the exit bleeds over into my use of web services. No matter how clever a service, I never use it if it doesn't have an exit strategy....

...I won't use a hosted web service like Typepad or weblogs.com. It's too easy for them to decide that you're 'violating' terms of service, and next thing you know, all your weblog entries are gone. I saw this with wordpress.com in the recent events that caused so much discussion: in fact, I would strongly recommend against using wordpress.com because of this–the service is too easily influenced by public opinion.

I don't use either my Yahoo or Gmail mail accounts. Regardless of whether I can get a copy of my email locally, if I decide to not use either account I have no way of 'redirecting' email addresses from either of these to the email address I want to use. (Or if there is a way, I'm not aware of it.) Getting a copy of my data is not an exit strategy–it's an export strategy. An exit strategy is one where you can blow off the service and not suffer long-term consequences. A 'bad' email address is definitely a long-term consequence.

Instead, I have a domain, burningbird.net, which I use for everything. I will always maintain this domain. My email address listed in the sidebar, will always be good.

That was 2007 and here we are again.

I hope you don't remember what I said

Maybe there's more to social networking services than questions of reliability, control, security, privacy.... Hilary Talbot wonders if the web should be, maybe, more forgettable:

In commentary about the the real time web there seems to be a natural underlying feeling that the closer the real time web gets to replicating real life communication the better....

...What we broadcast online is also subject to our normal subconscious forgetting: we forget a lot of what we put online over time, and we can assume our readers forget what we have done too, if its not particularly important. We can also be activate [sic] in forgetting, in the sense that the web is fluid and we can revise, update and delete, as long as we have control over our own data....

...In real time flow services we can delete or hide individual updates (but only to a certain extent), whole accounts, or choose to make our accounts private. However, we don’t yet have the open unwalled services that would give us the same control over remembering and forgetting conversations that we can have with static web pages and blogs.

Her point is that there are things we want to fade away into history, just like they do in our non-virtual lives — that making something forgotten, per se, can be just as important as making it enduring. But we don't have the option. It's difficult to export or exit most services, if it's possible at all.

And if you can't do these things because in the end they're controlled by company that may or may not see things your way, are the connections and content you've built on web services really, truly yours?

Decentralization challenges

Ultimately what needs to happen is that our networks have to become decentralized — interconnected not with dependencies but with redundancies. In other words, our social networks need to become more like the Internet: if there's a blockage or failure, go around it.

One answer is RDFa — or Resource Description Framework — which is a framework to structure metadata of website content to make it machine readable. Why would we need that? Because then the relationships behind the page content, relationships whose definitions are buried down in firewalled databases, can be read and interpreted by outside services.

However, the future of RDFa is in doubt now, due to what by all accounts sounds like organizational dysfunction within the HTML5 working group. Jeni Tennison has an excellent rundown, where she concludes:

Really I’m just trying to draw attention to the fact that the HTML5 community has very reasonable concerns about things much more fundamental than using prefix bindings. After redrafting this concluding section many times, the things that I want to say are:

  • so wouldn’t things be better if we put as much effort into understanding each other as persuading each other (hah, what an idealist!)
  • so we will make more progress in discussions if we focus on the underlying arguments
  • so we need to talk in a balanced way about the advantages and disadvantages of RDF

or, in a more realistic frame of mind:

  • so it’s just not going to happen for HTML5
  • so why not just stop arguing and use the spare time and energy doing?
  • so why not demonstrate RDF’s power in real-world applications?

To which, Shelley sings the refrain,

I understand where Jeni is coming from, when she writes about finding a common ground. Finding common ground, though, pre-supposes that all participants come to the party on equal footing. That both sides will need to listen, to compromise, to give a little, to get a little. This doesn't exist with the HTML5 effort.

Where the RDFa in XHTML specification was a group effort, Microdata is the product of one person's imagination. One single person. However, that one single person has complete authorship control over the HTML 5 document, and so what he wants is what gets added: not what reflects common usage, not what reflects the W3C guidelines, and certainly not what exists in the world, today.

While this uneven footing exists, I can't see how we can find common ground. So then we look at Jeni's next set of suggestions, which basically boil down to: because of the HTML WG charter, nothing is going to happen with HTML5, so perhaps we should stop beating our heads against the wall, and focus, instead, on just using RDFa, and to hell with HTML5 and microdata.

Bang! Bang!

The irony: The decentralization decision is centralized in one person.

Open is open. Closed is unavailable. Hotel California is unacceptable.

This is one reason why I work in open source. Open source can be an answer to a lot of this.

Including counting votes, which in the past decade-plus has been increasingly dominated by a handful of companies who refuse to divulge how their machines tally votes.

But it's not just open source that can answer. Open standards can also help. If I can export all of my content and relationships from your service, then your service has more value to me. I'm interested in intersections, not cul-de-sacs.

I won't deposit money in a bank that won't give it back. I won't move into a rental that will keep my furniture when I move out. I won't stay in a hotel that keeps my luggage.

Same with the services I rent online. They have to be open somehow. Because, I believe, if we can't control our own information, our own connections, our own content, then it ends up not really being ours after all.

'Relax,' said the night man,
'We are programmed to receive.
You can check-out any time you like,
But you can never leave!'

Hotel California by Eagles

And that wasn't supposed to be part of the deal.

BlogHer Tech & Web Contributing Editor Laura Scott blogs at rare pattern and pingVision. She also tweets, flickrs, bookmarks, youtubes, friendfeeds, facebooks and links in, and has faith enough in those services to continue to do so, at for a while.

Comments

 

Brilliant

Post, Laura.

"If you don't control it, is it really yours?" sums it up so well.

Virginia DeBolt
BlogHer CE
Web Teacher
First 50 Words

 

Thanks, Virginia!

Thanks, Virginia!

 

For now, I'm being as careful as I can

People ask me why I don't "open up more" in social media, and I answer that social media is NOT like chatting in real life, because unlike talking face to face, it gets archived forever. So being cautious and reserved totally makes sense to me, even if it means my tweets are boring! 

----

Need to hire a blogger? I’m a mommy blogger and a blogger for hire.

 

Have you ever tried to find an old tweet?

Those can be aggravatingly elusive to search. Maybe that's a good thing.

Laura Scott, BlogHer Contributing Editor, Tech/Web
design, snap, blog, tweet

 

Long ago, I tried to convince my S.O., the
developer...

...to develop an app that would regularly back up my blog posts...text and images and formatting...into some kind of file I could control and maintain.

The idea was not only to back it up in case a service I used ever closed, but my thought was also to be able to export an an entire blog from one service, say the antiquated iBlog I use for my personal blog, to another service.

I think there would be a market for such an app. I'd pay something for that app. But i still don't think it exists...does it?

I also think Laurie White pointed me at one point to a service that records and saves your tweets...trying to remember the name. Given how badly twitter Search sux, i probably should check that out. But it's of limited value...I can't proactively save what I don't realize exists...you still need good search to find what you want to save (that isn't your own, of course.)

Or I could just stay in happy denial about how much I rely on these technologies and services.

La la la.

Elisa Camahort Page
BlogHer
elisa@blogher.com

My BlogHer profile truly shows you everything I do online...Check it out!!

 

It shouldn't be hard

A Drupal site could aggregate everything you do that has an RSS feed. The hard part is exporting all the connections, the relationships. I'm not sure these various services would even consider that information yours.

Laura Scott, BlogHer Contributing Editor, Tech/Web
design, snap, blog, tweet

 

I Feel Queasy and Vindicated At the Same Time

I never wanted to do Facebook and now due to certain recent privacy intruding incidents I really don't want to go near the joint.

I have to make decisions about what I put online. I know it can and will affect future employment options. Make no mistake, it is easier to use a blog post to dismiss a candidate than to cite an ageism reason.

I try to be remain aware but I am human, I do have that selective memory. There is a post or comment I said in anger that will bite me hard in the future.

So yes, open source community, if you build it and give me the option of opting out and saving my stuff I will come.

Might even pay for it.

The irony is that I found your post via Twitter.

Gena - Out On The Stoop

 

Ironic indeed

Identi.ca is open source, and integrates with Twitter quite nicely. But it still is centralized, and hosted on underpowered servers (at least in the 2 weeks or so I've been trying it). But ultimately the "social" outweighs the architecture of the "network" doesn't it? Even people who hate Facebook or Twitter are there because that's where everyone else is.

Laura Scott, BlogHer Contributing Editor, Tech/Web
design, snap, blog, tweet

 

Facebook quiz on Facebook quizzes

Ryan Calo of Stanford Center for Internet and Society points to a Facebook quiz on Facebook quizzes, by the ACLU. It's worth a look.

Laura Scott, BlogHer Contributing Editor, Tech/Web
design, snap, blog, tweet

 

Important post!

I have recently been unfriending on FaceBook.  I got caught up in the madness but swiftly uncaught when I realized I had accepted "faceships" w people who I really didn't want to know my bizness.  Also scarred by friends, a daughter and a husband who like to upload photos from our archives and current events. 

Centralized services are efficient but, as you've explained so well, have so many negatives.  In nature there is a cycle of life, death, rebirth.  The invention of plastic violated that basic natural cycle so we have this stuff we can't get rid of.  Same thing with memory - some stuff should be let go, unremembered.  I can't even articulate this but I shudder when I think of the dominance and desired supremacy internet based companies like Facebook want.

Thanks for this post.

 

http://blog.candelarisilva.com

Good and plenty!

 

yum to all of this discussion

laura ....bravo...your post sooo sums up a lot that i've been concerned about but haven't had the words to say.

elisa...do you know about cotweet? it's a way to archive your tweets. i'm learning it.....

that and the rss feed for tweets. also learning that too.

but in the short term..i save/favorite every tweet i think i may want some day...

anyting i want to share ...ive post to friend feed and then that connects to my facebook and twitter.

i may start to use netvibes but for now my rss subscriptions go to feedly and anything 'new' i find from tweets that i want to also share i do via friend feed.

but there's surely way more links i'm getting via tweets that i don't have time to save and archive and read later.

overall:

a. i need a strategy to do what you're pointing out laura: have whatever content i'm creating whether as posts or comments be saveable somehow....

b. and i need a better system for saving/archiving and reading later stuff.

i agree w/ that part of the post that talks about owning own domain...set that up after blogher 2007....thoughtbythought.net..but only when my gmail was hacked (and elisa thank goodness knew better than to think i was kidnapped and asking for thousands of dollars ransom from sierra leone) alerted me to this...that's when i created email on my domain.

but i point this to read it thru gmail's interface b/c i got used to it.

what email interface do you all use? prefer?

there's soo much i don't know (ie: laura...i have heard of drupal and intentica but haven't ever used them yet.

 if i've learned anything in one year of self instruction its dive in and use the tools and create your strategy as you go and be open not to stick with it for too long.

 but having said that, i'm also much more wise now. i don't try to read every rss subscription or every link....my new recent goal is to comment at least 1x week on folks who i care about and have a connection with  and then share and retweet as much as i'm able....and somehow thru it all keep trying to build community.

when twitter and facebook froze a few weeks ago, how fabulous was it that blogher was up and blogher chatter was F I N E :)

love that we have a steady base here.

laura is there a blogher group that's set up to continue the geek lab from the conference..kinda like an ongoing geek lab on blogher? could there be elisa? 

i would absolutely contribute and participate.

thanks again for all all of you do...i learn from each of you so so much.

 

Tre~

tw:   @tresha

fb:    http://facebook.com/treshathorsen

e:     tre@thoughtbythought.net

blog: http://thoughtbythought.net