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I am 62, divorced, basically without living relatives, endlessly curious, spiritually imaginative and always embarking on one sort of journey or anot...
 
 
 
 

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Ethical Dilemmas: A Day at the Grocery Store - With a Secret Twist!

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The first ethical dilemma that you commented on was a confided infidelity, then a scared child. Today's dilemma is about a normal day -- with a twist. Every once in a while a movie comes out that has "alternate endings." Today's dilemma tells the same story twice, but with a special added secret ingredient the second time. Read them both and let us know (with your usual wonderful candor) if your actions would change with the second version.

VERSION ONE

It's a regular Saturday, time for grocery shopping. The new mega grocery store does have great opening prices, but it is jammed with customers. Getting all the items you need has been frustrating and annoying, but you tell yourself it is worth the money you just saved.

You have a few friends coming over that evening, and you have to get home and start cooking and getting ready. Time is starting to get precious.

You finally finish getting that last item, but now you have to stand in a long line behind a woman whose two children keep trying to play with your groceries. Their mother seems to find it amusing. After the tenth time, you do not. After all, you raised more respectful children. But you continue on, knowing that it will be over soon.

Still, now you are starting to steam. And the clock keeps moving on.

By the time you get to the grocery clerk, she is going at slow speed and holding a flirtation with the young male clerk helping her bag your groceries. By now, you can almost hear your watch ticking.

You politely interrupt them and indicate that you are in a bit of a hurry. The clerk is clearly displeased, but rings you up more quickly, just before she runs out of register tape and has to replace it. Is she taking her sweet time on purpose?

Then she discovers, almost happily, that two of your coupons have expired. "OK Fine. Just get me rung up," you say.

Is there no end to the delay?

You walk outside, and the scorching heat of the day is starting to settle in. It's hot and humid and right now all you want to do is get home. You load your groceries into the car, sweat forming in beads on your forehead, and notice that in all the flurry, the clerk has forgotten to ring up a $20 bag of dry dog food that you had loaded into the bottom shelf of your grocery cart.

What do you do?

VERSION TWO

In this version of the story, everything is the same except when you get to your car, your 14 year old son, who has been shopping with you, says: "Hey Mom, I don't think they rang up the dog food in the middle of all that craziness."

What do you do? Do you react differently?

 

 

 

~~ Contributing Editor, Mata H. also blogs right along at Time's Fool

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aaustin13 5 pts

A couple of years ago, I had my kids in one of those car-shaped shopping carts, and the then-2-year-old grabbed and ate a package of batteries (completely dissolving the cardboard - it was truly gross). I didn't discover it in the cart until I had already strapped the kids in their carseats, while I was in the process of returning the cart to the stand.

Since I didn't want to get the 2 year old and the baby back out of the car I called the store on my cell phone and explained the situation. They came out and got the batteries, and put them in their "merchandise that can't be sold" pile.

I figured it was their fault for putting the batteries where kids could grab them, and they were lucky that I didn't get all fired up that my kid could've gotten sick from sucking on batteries that they put in her reach, so I didn't feel like I had to pay.

I've had them leave soda under my cart before, and I've always gone back to pay. No-brainer.

http://prettybabies.blogspot.com

Mata H 5 pts

Well, I confess I am also startled that no one would be even tempted to keep the dogfood. I confess. Part of me would be saying..."Oh just keep it..." But I'd pay for it.

~~ Contributing Editor, Mata H. also blogs right along at Time's Fool ( http://timesfool.blogspot.com )

Mata H 5 pts

I wondered if anyone would send the son in as an object lesson...plus a way for him to get the praise from the store..

Mata

~~ Contributing Editor, Mata H. also blogs right along at Time's Fool ( http://timesfool.blogspot.com )

Melissa Ford 5 pts

The child saying it wouldn't change anything for me. I'd either run in and pay of it (if there was time), run in and drop it off (if there wasn't), or, if the dog would be screwed due to the clerk's mistake, I'd go home with it and then send my husband back to the store with the cash so I could start cooking.

Melissa writes Stirrup Queens ( http://stirrup-queens.com ) and Lost and Found ( http://lostandfoundandconnectionsabound.blogspot.c... ). Her book is Navigating the Land of If ( http://thelandofif.blogspot.com/ ).

CrystalsCozyKitchen 5 pts

If I was in such a hurry I'd take it back in and say they forgot to charge me for it and I'd have to buy it some other time because I needed to get somewhere. That is what I'd do in either situation - son or not.

CrystalsCozyKitchen

http://crystalscozykitchen.blogspot.com

Mata H 5 pts

Interesting that no one is involving their son in this --- or addressing his presence in any way...

~~ Contributing Editor, Mata H. also blogs right along at Time's Fool ( http://timesfool.blogspot.com )

BarbD 5 pts

But I'd probably go to the customer service desk rather than the cashier.

If I was really, really, really pressed for time, I'd go home, call the store and tell them about the situation when I got in, then arranged to stop in the next day to pay for my merchandise.

Mata H 5 pts

Half the items? That is shocking in itself!

Mata

~~ Contributing Editor, Mata H. also blogs right along at Time's Fool ( http://timesfool.blogspot.com )

Mata H 5 pts

Would you ever call it in from home, the way another commenter suggested -- or would you feel you had to do it right away?
Mata

~~ Contributing Editor, Mata H. also blogs right along at Time's Fool ( http://timesfool.blogspot.com )

Mata H 5 pts

A friend of mine said she might not return it because it could get the clerk fired, and that even though the clerk was slow, she wouldn't want to get her in trouble. I had not thought of that. BTW you areso right about shrinkage...

Mata

~~ Contributing Editor, Mata H. also blogs right along at Time's Fool ( http://timesfool.blogspot.com )

Mata H 5 pts

Thanks for your comment -- it's an ethical dilemma because some folks might pause and struggle with the decision. Some, obviously, would not. Either way it is interesting to see how our readers comment..thanks!

~~ Contributing Editor, Mata H. also blogs right along at Time's Fool ( http://timesfool.blogspot.com )

Celeste Lindell 5 pts

I actually had something very similar happen on my first visit to the new Target store in my neighborhood. I was heading out the door with my cart full of purchases and looking at the receipt and I realized I'd only been charged for about half the items I bought.

I went to customer service and waited in line so I could pay for the remainder. They seemed shocked and surprised that I hadn't just walked out the door, which I thought was just sad.

Celeste Lindell
averagejane.blogs.com ( http://averagejane.blogs.com )

kyooty 5 pts

you go back in and go to the Customer Service Desk with the Bag of food on the cart after you've loaded th erest of your groceries in your car. done and done. there is no question, because anything that is "missed" will be found on the price of your other groceries the next time. Keep it honest.

wardrobe-oxygen 5 pts

It doesn't matter if you have an audience, or if you are late/annoyed/frustrated. You pay for the bag.

I worked in retail for a decade - large chain retailers and mom & pop shops. All get hurt by Shrink (loss of merchandise, be it damages, theft, inventory mistakes, etc.). Promotions are bypassed, managers don't get bonuses because of it. Flirty Frances will still get her hourly wage, but her boss who could be on vacation or have her first day off in weeks that day is the one who will feel the brunt. And then we as customers will end up feeling it with prices rising due to such shrink.

decaf_debi 5 pts

This is so easy for me. In both cases, I go back in and pay. I would hope that everyone here answers the same way.

It doesn't matter who is watching you. YOU have to live with yourself, knowing that you would be stealing.

I've found at checking my receipts at home that I wasn't charged for something or was given too much change. In those cases, I go back to the store (maybe the next day because of timing) and tell them I need to pay for the item or hand them the extra money. It's basic honesty.

Debi, grinding through life at www.decafdiaries.com ( http://www.decafdiaries.com )
and paying the bills at www.brandnewconcept.com ( http://www.brandnewconcept.com )

EricaM 5 pts

How is this an ethical dilemma? The ethics are clear - you have to go back and pay for the items, no matter who is watching.

It's a matter of how lazy or frustrated you are. But no matter how you cut it, not paying is unethical.

http://youshouldonlyknow.com

@emanney