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Etsy Scores Big by Thinking Small

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the etsy logo and motto

Etsy.com, a site where buyers and sellers of handmade items come together, recently made the news by raising $27 million in investment funds.

This had pundits asking questions like "Is Etsy the new eBay?" or "Is Etsy the Next Google?"

Deb Roby provided some background on Etsy for BlogHers in her article
Etsy Bloggers (Let's Talk Shop)
. She explains several features of the site, so if you aren't familiar, give Deb's article a run through. At least one BlogHer that I know of, Jen Lemen, sells her handmade SoulSister Designs on Etsy. If other BlogHers have a store at Etsy, please speak up in the comments.

The news of the $27 million in new capital was discussed on Read/Write Web. Their article,
Distributed Mass Customization: Is Etsy the Next eBay? raised some points about the importance of this news about Etsy.

We may be witnessing the historical high water mark of giant companies in developed economies. In 1955, Fortune 500 companies generated 1/3 of GDP in America. In 2000 that had risen to 2/3. If you prefer %, from 33% to 66%. Hidden in those numbers are the countless family farms that could not withstand the onslaught of Agribusiness and the Mom & Pop shops that closed when Wall Mart came to town.

Imagine a world where the Fortune 500 share of GDP went back to 1/3 and small businesses got back the 1/3 they lost in the last 50 years.

This may be about to happen for 3 big reasons:

1. The Internet reduces transaction friction, making it easier for small businesses to do business with each other, with consumers and with big companies.
2. Big companies are no longer seen as a reliable source of employment; decades of outsourcing and layoffs at the first whiff of a problem, all cloaked in inhuman corporate speak, have had their effect. This changes the risk/reward decision for talent. The best and brightest will more likely go the self-employed route, start a business or work for a small business where at least you have coffee with the owner and he or she looks you in the eye when (s)he has to fire you. Fortune follows talent.
3. Consumers are looking for that extra special something, the customized motorbike and the grass fed local beef and the hand-made jewelry. We want what your average person does not have, the opposite of mass produced products. This growing consumer demand arise from decades of mass affluence and the fact that the Internet makes these types of products visible.

That makes a comparatively small venture capital amount like $27 million sound pretty important. Susan Mernit at Susan Mernit's Blog comment about the article quoted above in Understanding the value (and secret) of Etsy:

Bernard Lunn say etsy reflects a coming era of mass customization--his comments are excellent, but he missed--or downplayed--some points I want to make about etsy.

1. Etsy works because it empowers 20-somethings and moms who want to run home based businesses. It is international and local at the same time.

2. Etsy empowers personal brands. Similar jewelry is more attractive when made by someone you know and care about.

3. Etsy empowers social networks around taste and affinity. When you favorite designers and objects, you meet others and see their choices. Likewise, you see what designers favorite.

4. Etsy has a tagging system that supports taxonomy--an issue, since their search sucks--but this is user-supported metadata.

5. Sustainable and quality, feels like a closed circle, but is open. Appears committed to social justice values, non corporate.

Stacey Higginbotham at Gigaom, commented in Etsy Nabs $27M to Get Crafty that

I think Etsy has the ability to emerge as one of the winners from the frenzy surrounding Web 2.0 and social networks. The site is beautiful (which was one of the reasons Caterina Fake, [Ed. Caterina.net] one of the Flickr founders, invested) and it provides much more that a straight-laced online marketplace. Crafty people can go to the site to see workshops streamed live from Etsy headquarters, for example; they can also connect with one another on various forums. It has a passionate user base, and much like the recently funded Automattic, flirts with profitability on a regular basis.

Most of Etsy’s sellers make a decidedly nontechnical product. In fact, the company’s success so far (it has 650,000 users and lists almost 1 million items) is testament to how the current generation of entrepreneurs is using technology to build something that has little to do with tech.

Not

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shootfromthehips 5 pts

I see that this is an article from a couple of years ago, but i just found it! I love etsy and am always on there looking for gifts, or sometimes just inspiration! My most recent store is The Hook and Eye!

http://www.etsy.com/shop/thehookandeye

sugarlotusdesigns 5 pts

I've found some really wonderful things on Etsy so I decided to try it out. It's grown a lot over the last couple years. I've only had a store there for a week, but I find its really hard to get your shop noticed when there are so many shops and items being posted at any time. I'm going to give it some more time. I love the community there, but it's also a lot of work.

Tea
www.blog.sugarlotus.com ( http://www.blog.sugarlotus.com/ )

jacquebraun 5 pts

After trying our own website (unsuccessfully) to sell our handmade and original items, we thought we'd give Etsy a try.  We joined at the end of February and we've been pretty successful so far.  We are also looking into selling wholesale, but nothing beats the community there.  The sharing of ideas and inspirations has been invaluable.  We love Etsy! 

www.mostlymagnets.etsy.com ( http://www.mostlymagnets.etsy.com/ )

Austin of Sundrip Journals 5 pts

I've been with Etsy for over a year now and have sold nothing. I get lost in the shuffle and spend more money, like others, having my artwork just sit there. I hope that with the money they'll provide better search engines and better galleries. With no html capability we are left with black and white lettering, no linking and few options to adjust our homepage. I've seen some do well and then there are others, like myself, that simply get lost in the shuffle. I left a few paintings on the site and simply linked to my dot com hoping to at least leave some trail as to where my art can be found.

Sundrip on Etsy http://www.sundrip.etsy.com 

Sundrip- Art for Life ( http://sundrip.com ) my art and poetry in expression of broken pieces

aurora fox 5 pts

I sell my crafty items and fine art at my shop Borealis Beads http://www.BorealisBeads.etsy.com
and sometimes I shop there for handmade gifts--both have been good experiences. Etsy makes it easy to set up a shop and sell your art, and buying has always been a good experience....and I have watched Etsy grow over the past few years and also become more known online---hooray fior Etsy! I say!

ecstewart 5 pts

I found ETSY over a year ago and thought it was a good business model with which to get involved; so I set up shop.

http://ecstewart.etsy.com ( http://ecstewart.etsy.com/ )

As a seller, one can follow guidelines to the letter regarding product consistency, advertising et al, but I'm finding some indie artists (including me) getting lost in the shuffle. In some cases the work doesn't fit the trends du jour and that sought after heart count cannot be translated into the $$ business owners need.

By the end of the year, after having purchased over $100 in advertising on the site and not getting one purchase as a result, I considered pulling my shingle off the proverbial ETSY store. Economic downturn, among other many things can account for poor sales, this I know.

While I have a full-fledged ecommerce site, I think that ETSY can (once I'm found by new enthusiasts) provide adequate traffic to my base site that's needed to subsidize the other. Additionally, I think ETSY needs to rethink it's structure and create a tier strategy so that quality artists whose work is not shown on the impulse aisle, can be found easily. I'm hoping that by scoring these funds provides ETSY the incentive to keep those quality artists swimming with candy art and not abandoned on dead shelf because the work wasn't was never seen.

Lisa, Creative Goddess
----------------------------------------
Creative Goddess ( http://ecstewart.blogspot.com/ )
CalligraphyPets ( http://www.calligraphypets.com/ )

Virginia DeBolt 5 pts

Even not so cool places like Wal Mart can give me the I wantys. Might as well get a case of the I wantys over handmade goodies at Etsy, right?

http://www.webteacher.ws/
http://first50.wordpress.com/

sassymonkey 6 pts

I haven't bought a lot from it - a few necklaces and some sock yarn - but I'm really happy with what I've received. My biggest problem with it is every time I go there to browse I get a really bad case of the "I wanty's".

When I buy jewelry I feel like I'm getting art. I'd rather give my $20 to someone at Etsy than the box store down the street. And the sellers I've encountered have been fabulous and friendly.

I suspect that next fall I'll be buying a lot of Christmas gifts from Etsy.

Sassymonkey ( http://sassymonkey.ca/ ) and Sassymonkey Reads ( http://sassymonkeyreads.wordpress.com/ ).

Kalyn Denny 5 pts

I haven't had time to investigate Etsy that much, but my brother (who's an artist and loves one-of-a-kind unique things) just adores Etsy.

Kalyn Denny
Kalyn's Kitchen ( http://kalynskitchen.blogspot.com )