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Susan Getgood has been involved in online marketing since the early 90s, witnessing first-hand the evolution of the web to the interactive communitie...
 
 
 
 

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The Balance Between Protecting our Children and Respecting Their Privacy

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Last week, the news broke about a Philadelphia-area school district that has been accused of misusing technology to spy on a student at home.

As @vodkamom reported on Twitter and here on the BlogHer Family Connections forum:

"The case hinges on the fact that the school district became aware of inappropriate behavior by a student after it claims to have captured that behavior via a webcam on the laptop." 

The mind boggles. The privacy implications are enormous, and while I think we should all be extra-vigilant about what is going on with our kids and technology at school, I know many other writers will be tackling this subject. For example, read the excellent summary of the issues by Leslie Madsen Brooks here on BlogHer.

So I want to talk about something a little different. I want you to think about how you balance your desire to protect your children -- online and off -- with respecting their privacy. 

It's something I think about a lot these days. At almost 10, my son is quickly approaching the teen years and intermittently asserts his need for privacy. So I knock before I enter and try to respect his new boundaries, as my own mother did mine.

Online, though? That's a bit more scary, and I know more about just how scary than most people. In a previous life, I was general manager of Cyber Patrol, one of the first Internet filtering products. We were among the first to embrace the concept of parental choice. A parent's right to decide the best approach to protecting their own children online. No one size fits all. 

Sounds good. In theory. How can we put it into practice? Strike that delicate balance between safety and privacy? Here's my take. YMMV (your mileage may vary).

No technology is going to fully protect our children from the seamier side of technology. Assuming that some software product is the magic bullet of protection ... well, you know what happens when we assume. 

Step One: The first step is education. As the song goes, teach your children well. From the earliest age, we've got to give them tools they can use to be smart and safe when they go online. And don't think you are doing your kids any favors by not allowing them to go online. You're just delaying the inevitable and possibly making it harder to teach the important lessons. I know my kid was a lot more malleable at five than he is now. But safe behavior is ingrained, so at least I don't have to worry about that particular rebellion. 

Here's my short syllabus for teaching your kids about safe online behavior and protecting their privacy. Start early and repeat often. Make sure you teach your child that:

Lesson 1: The Internet is a terrific resource and a fun place to play. You can even chat with your friends and send e-mail to Grandma.

Encourage your child to share the things she is doing online with you from the very beginning. Be enthusiastic, even if the last thing you want to do is watch him play some game on Webkinz. You will reap the benefits of this down the line when sharing is part of your child's online experience. 

Lesson 2: While she may be in your living room, the Internet is not. Be safe. Protect your privacy by not giving out personal information like your name or address.

As your child gets older, add fraud awareness: If an offer sounds too good to be true, it probably is. No one is going to mail you a million dollars just because you are nice. 

Lesson 3: Sometimes people aren't nice to each other. In the real world and online. If someone bullies you. tell me. Don't be a bully yourself. 

Lesson 4: If you run into content online that makes you uncomfortable or sad, tell me so we can talk about it. I won't get mad, and you'll still be allowed to go online, but it is important to me that you feel good about going online. 

Lesson 5: The computer stays in a public family space. Period. And walk the talk yourself. Don't put your computer in your bedroom either.  

Lesson 6: Safety first. Texting while driving is bad practice. Don't do it, and don't get into a car with someone who is.

That means you too, Mom/Dad. In fact, go sign the pledge at Mom Sends the Msg today. 

Step Two: Make your own decision about filtering tools, often referred to as parental

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Anne Morand 5 pts

I have no shame. I spy on my daughter's facebook, emails and computer history. I erase what I don't like (and I explain to her why I do it. I found that with a good explanation, things go smoothly) and if there were to be something I would see that I wouldn't like, I would have a good discussion with her.

She knows the rules and she knows the dangers (because there is much more dangers than rules) of going online.

And, to be honest with you, if she can't respect my rules, I'll take away her computer time.

jennyonthespot 5 pts

We have filters. My kids are 4, 7 & 10... they stumbled on some YouTube stuff early on, so... I'm pretty protective. My husband is even moreso... which I appreciate.

And as they grow, I know we are going to have to shift and grow, but for now... I like having something in place.

vodkamom 5 pts

this is all great advice.  

With two girls (20, 17) and a son who is 11, we have a rule about the laptop.  It stays on the dining room table in full view of all.  (this is the center of the house.)  The girls have long gotten used to it, and the boy just knows that how it is.  We are always talking about what they're doing, and what's "on-line".  Fortunately, I have always been in their face about a lot of things. 

However, when the girls don't want to talk, I respect that.  It's a tough balance, and we work on it daily. 

LookWhatMomFound 5 pts

I really try to let my teen daughter know that I've been there too.  I understand the pressures of being a teen. Hopefully she knows she can trust me with any problems that are going on with her or her friends.

Susan Getgood 5 pts

As I said, I don't  know what I'll do in 3-4 years when my son gets to that more difficult age, but hope the foundation we've set of sharing our experiences online will be strong enough to withstand the teen years. 

Porn doesn't worry me nearly as much as the bullying. 

Susan Getgood blogs at Marketing Roadmaps ( http://getgood.com/roadmaps ), Snapshot Chronicles ( http://snapshotchronicles.com ) and Snapshot Chronicles Roadtrip ( http://snapshotchronicles.com/roadtrip ).

Susan Getgood 5 pts

I absolutely agree that if your kid leaves the Facebook page open on the desktop -- especially on a shared computer --that it is tantamount to an open invitation to read it. It's the difference between leaving your diary on the living room coffee table versus locked in a drawer.

Sometimes kids don't know how to ask us to intervene, especially as they get older, but they want us to. 

Susan Getgood blogs at Marketing Roadmaps ( http://getgood.com/roadmaps ), Snapshot Chronicles ( http://snapshotchronicles.com ) and Snapshot Chronicles Roadtrip ( http://snapshotchronicles.com/roadtrip ).

jennyonthespot 5 pts

I am my kids' parent, not friend. Not yet. This does not mean there is no room for them to grow... it just means my first job is to help guide them, teach them (a great example are you lessons in step one).

As trust grows, certain privileges are earned. My oldest is 10. We are fast-appraoching some of the bigger issues. I want to give my kids an appropriate level of privacy... and I think when the internet is involved the reigns need to be a bit tighter. Simply because there is SO much out there.

Jenny Ingram writes at Jenny On The Spot ( http://www.jennyonthespot.com ) and wears glitter everyday. She also digresses over there on the Twitter @jennyonthespot ( http://twitter.com/jennyonthespot ).

Kimmber 5 pts

Internet, cell are priviledges; ones that come with no privacy in this house. We spot check. If I say hand over your phone, you hand it over. I have passwords to all accounts, and I will delete.

Get a vibe for what your child's friends are posting, check them frequently. Your child may not be be doing, or saying, the things their friends are... but they just may be.

http://thatslifeinnj.blogspot.com/

Expat Mum 5 pts

I told my two teens that if they leave their Facebook page up (which they do on a regular basis) I will read it. About 6 months ago I saw two 14 year old boys making not-so-appropriate comments on their pages. There have been a few incidents in recent years where kids have been in big trouble for commenting (and even just being part of a conversation) in a derogatory (racial, sexist or bullying) fashion which goes on their school record. I wrote a comment in my own name suggesting that they take their conversation off the page, which they did. My son was furious for about ten seconds until I told him what I had done, then he thought I was pretty cool.

One thing that becomes apparent when you have teens is that the pack mentality takes over. What they know to be silly, uncool or just downright rude, seems to go out the window when they are egged on by their peers. Particularly with males, they seem to lose their sense of judgement and can make stupid decisions. Don't assume because they are great kids at home, they will always behave that way when you're not there. We always want to believe our kids have a great moral compass, but sometimes they lose it.

And when your males get to around 12 or 13, they absolutely will start talking about porn sites at school. We thought we had caught ours by the Google searches he was doing, but we soon found out he didn't need to search any more because they were giving out specific web site addresses at the lunch table. (And yes, we had parental controls). He saw things no 12 year old, (IMO) should have seen but apparently that was par for the course.

Big clues - if you walk beside them when they're on the computer and they make a sudden movement (closing down a page), ask them to bring it back up. Once they know you're going to do that, they tend to be more sensible.

Always check you computer history. Type in "A" and see what comes up, then type in "B" etc. That's how I found stuff. If there is no history, you have a problem.

We love our children, but we must remember that what we think is inappropriate isn't always the same as their "inappropriate".