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The Carry-On Luggage Conundrum

by Pam at 10:32am Mon, 8 Dec 2008 under Travel, travel, packing, baggage, Airlines, luggage, fees; 629 views
...perhaps it’s not surprising that in a letter faxed to travel agents last Friday, Continental Airlines announced a “downsize for carry-ons. ”What does this mean exactly? It means instead of 51 linear inches - the previous size limit, passengers can only bring bags on board that are a total 45 linear inches - 9″ by 14″ by 22″ (height by width by length).--Tripso

Joan Rivers, An Evil Eye Bracelet and Walking The Talk of Exceptional Customer Service

by Elana Centor at 6:50pm Sun, 5 Oct 2008 under Business & Career, Airlines, customer service, Business Gifts, Ticket Agents; 876 views
When Lily* retired as a ticket agent from a major U.S. airlines after 19 years of service, the airlines lost one of it's most important assets. When it came to passenger service, Lily received more "rose" letters from appreciative passengers than any other airlines employee in the entire north east corridor.

Autistic Toddler and His Mother Removed From Plane For "Uncontrollable Behavior"

by rocksinmydryer at 8:55am Fri, 27 Jun 2008 under Health & Wellness, Life, Mommy & Family, autism, Airlines, traveling with children; 2461 views
It's happened again.  First it was the removing of a toddler for saying "bye-bye plane" during take-off.  Now they have removed a mother and her two-and-a-half-year-old autistic son for his "uncontrollable" behavior:A 2 1/2-year-old autistic North Carolina boy and his mother were kicked off an American Eagle flight taxiing to a Raleigh-Durham Airport Monday after the crew deemed the child "uncontrollable," WTVD reported.

Monday Travel Links: Airlines Unsafe and Unsolvent, New Reads, Colbert, Micro Travel Writing Workshop...

by Pam at 9:32am Mon, 7 Apr 2008 under Travel, travel, Airlines, flight attendents; 577 views
Wow, that's chutzpah. A flight attendant, fed up to the eyeballs with crappy safety inspection, rejects an award and give the airlines what for during the awards ceremony. On Gadling. Also on Gadling, a link to the Colbert Report a few days back, the travel related "Threat Down." Hey,that's not funny... but I laughed and laughed and laughed.