Bring Back Customer Service

I learned customer service when I was 13 years old, working at our family’s donut shop. Marlene from the morning shift was a trustable source; a version of her existed in New York City coffee shops in the 1980s. She taught me these important rules: ...more

From the Comfort of your Favorite Chair

Passive fundraising, a.k.a. Lounge-Chair giving, requires little or no effort.  It is a fantastic way for your community to benefit greatly from just a small change in habit or by simply directing local and national retailers to designate a portion of your purchases to support your organization.  It costs you nothing!...more

Outsmart Corporations...With a Sharpie

Have you ever wondered why the measurement cups for laundry detergent are so impossible to read?Consider that the outside of your box, carton, or bottle is stamped in bright colors in a giant font. Yet the cup they send you to measure out the high performance serum (or powder) is barely legible.  This is not an accident. ...more
I've been doing this for a while..... too much detergent leads to dirty looking clothes here in ...more

Tips: How To Become Successful Entrepreneur

Many times mid-age managers have enough of the corporate world and play with the idea of leaving the established business to run their own piece of cake. Many times they are surprised this piece of cake is too small to provide them public exposure and the living standard they were used to. They struggle. At least at the beginning. But it does not always have to be that way. ...more

Want to Lighten Your Skin in Your Facebook Profile? Multinational Corporations and the Cultivation of Colorism

The application, launched by Vaseline and aimed at men in India, smoothes out blotches and lightens the overall skin color of your profile photo, allowing men to present a more “radiant” face to their friends. ...more

I can't even wrap my head around the concept. I can't. I won't.

Jenna Hatfield (more

What I Didn't Learn From The Financial Times' List Of The Top 50 Women In World Business

In writing about this first ever list that looks at the top women in business throughout the world, The Financial Times asks the question, "Would we be better off if more women were in charge?" Good question....more
"Women are holding more management and supervisory positions than men, by a margin of 37 percent ...more

When Corporations Grab It, You Know Being Green Has Gotten "Cool"

Hey, it's Earth Month, have you heard? Thank goodness we only have to think about the little rock we cling to that sustains our lives for one month out of the year. In May we can move on to my favorite, Asteroid Belt Month. ...more

Hey, SJ, I couldn't let this fine post go uncommented--and that photo is...delicious is ...more

Today is Abraham Lincoln's Birthday

I thought I'd share this with you in honor of the day: "I see in the near future a crisis approaching that unnerves me and causes me to tremble for the safety of my country. Corporations have been enthroned and an era of corruption in high places will follow, and the money power of the country will endeavor to prolong its reign by working upon the prejudices of the people until all wealth is aggregated in a few hands and the Republic is destroyed." Abraham Lincoln, 1864 ...more