Getting to Yes

The average person pays more attention to what she's saying or thinking about than what she is hearing, or how her words are "landing" on the other person. This self-involvement gets worse during an argument. You can become a much more effective communicator by using "attentive speaking" a simple and highly effective technique that will help you pay attention to how well you're communicating, whether it's with your partner, your children, or extended family, or co-workers....more
Thank you for a terrific article! This is excellent advice for all types of communication. I ...more

Livestock Don't Listen

Lori Randall Stradtman also blogs at Social Media Design....more