Kaffee KWest

Saturday, May 30, 2009 Kaffee KWest - In the Beginning,There was Colombian Narino Supremo from http://kaffeekwest.blogspot.com/   ...more

Business Lessons Learned From Starbucks

In case you didn't turn on the news this week, Starbucks pulled off the PR business coup of the year --the year being about 8 or 9 weeks old.On Tuesday night, all 7100 Starbucks-owned coffee shops closed for three hours to "retrain" their baristas. This was followed up with a new company promise posted in their stores, "“Your drink should be perfect, every time. If not, let us know and we'll make it right.” ...more

When the quality of the product doesn't match the PR hype, the consequences can be very ...more