Couch Sessions | Help, I think I may have spoiled my clients!

Back by popular demand… “Couch Sessions.” In today’s fast-paced world, small business owners are even more hyperconnected and overloaded with information, choices, and distractions. One of the hardest things to determine is whether you’re on the right path or not. Great work requires taking risks. Couch Sessions offers practical information, new perspectives and quick tips to help point you in the right direction....more

Doing Whatever It Takes

I will never forget the words of Dr. John Maxwell during one of his presentations. He talked about what it takes to go after your dreams. He shared that after giving a speech one day a young man came up to him and said, "Dr. Maxwell, I want to do what you do. I want to get paid to speak in front of big groups of people."Dr. Maxwell smiled, looked at the bright eyed and clearly excited young man and said, "You want to do what I do, but are you willing to do everything I've done in order to get to do what I do?"...more

5 Lessons On Customer Service

The other day we took our car to the dealership to be serviced. That alone should make you cringe right?From the moment we got there we were greeted by a nice young man who couldn’t be more helpful.When we told him the issues with the car he wrote them all down so they could be addressed.  He then apologized for the fact that we’d have to wait X amount of time....more

Women entrepreneurs learn and share

Over a million women consider starting a business. Just over half do. What are the key success factors?   NORTHFIELD, MN (February 15, 2011) – Women consider starting their own business for a number of reasons. Follow their bliss. Combine work and family. Pay the bills. Business development coaches can be a key asset for start-ups. Attending an informal seminar, I found that several ideas struck home with me as an ‘emerging ‘entrepreneur. Are you starting your business for the right reasons? Make money. Pay the bills....more

And The Winner Is........

With so much doom and gloom in the press these days, it's great to have a fun story to share. What could be more exciting than giving away a $100,000 business makeover package to a small business owner? That's exactly what I got to do this week in Washington DC at the NFIB 2008 Small Business Summit: Stronger Together. ...more