You Are A Process!

You Are A Process!A dynamic that frequently occurs in a sales call, is when you take a customer reaction or lack of reaction personally. You are not feeling well, you are sitting in the lobby and suddenly get a rush of anxiety, you are trapped in your head and pondering what you may have done wrong. Stop! A part of the sales profession that you can fall back on is morphing into process mode. That being said, it is not as simple as it seems. How do you depersonalized the moment and escape the oppressive self-introspection that you are stuck in....more

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