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Hi - I'm Maria, nice to meet you! I've been a Contributing Editor here at BlogHer.com since 2006. I joined BlogHer as a full-time staff member after...
 
 
 
 

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Getting The Email Monkey Off My Back

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351. That is the number of unread emails in my email inbox. 10,196 is the total number of messages. And that's just one inbox. I have others.

During the BlogHer conference and associated travel I did not have access to email. This despite bringing my laptop, my iPod Touch and my BlackBerry. The BlackBerry I bought specifically to be able to check my email on the road. Nothing worked for me and so I just had to let the messages pile up for days. And since I've returned I cannot seem to get below 351 unopened messages.

I am not alone in being crushed by the tyranny of email. Suzemuse admits she too has a problem:

I have a problem with email.

The problem I have is not email itself – it’s a marvellous tool, and when used well, it’s extremely effective, highly efficient, and wonderfully convenient.

The problem I have with email is that it’s been running me.

My sister!

My sisters:

@zrecsmom I soooo hear you. I don't think I'm ever going to catch up from #blogher09. Drowning in email. Drowning!

@Feelslikehome

@zrecsmom @Feelslikehome Oh, tell me about it. I've never had an Inbox this ridonkulous

@ElisaC


Nerd Merit Badges: Inbox Zero

I've got a million reasons why I cannot reach the mountaintop of inbox zero nirvana.

Perhaps I need to be more ruthless. I need to take some lessons from danah boyd and consider an email sabbatical:

For those who are unaware of my approach to vacation... I believe that email eradicates any benefits gained from taking a vacation by collecting mold and spitting it back out at you the moment you return. As such, I've trained my beloved INBOX to reject all email during vacation. I give it a little help in the form of a .procmail file that sends everything directly to /dev/null. The effect is very simple. You cannot put anything in my queue while I'm away (however lovingly you intend it) and I come home to a clean INBOX. Don't worry... if you forget, you'll get a nice note from my INBOX telling you to shove off, respect danah's deeply needed vacation time, and try again after January 19.

It's sick, twisted, and counter to the always-on culture that we live in. But gosh darnit, it feels mighty fine to come home fret-free.

Hmmm, I don't think I can quite get there yet. Perhaps I can do like Elisa Camahort Page and declare email bankruptcy:

As I've mentioned before, I've started a new policy that does nothing but make me feel falsely less burdened once per month.

On the first business day of every month I take everything left in my email Inbox, create a new folder for it, and move all those emails into it.

If it's in my Inbox that means I believe I should respond or take action on it...I'm a filer, not a piler, so the Inbox is my "Action" folder.

Sigh. I am more of a piler and I only put things in files if I am reasonably certain there is a possibility I will look at it again so I think this approach would only leave me feeling more burdened.

One thing I dream of doing is to take an approach suggested by Christine Kane and that is to not start the day checking email. Unfortunately though, starting the day with email is simply a habit that has too great a hold on me. Instead I've been taking baby steps towards scheduling periods of time for checking email. But even baby steps come in fits and starts though still I aspire. My habit of not only starting the day with email but with checking it constantly throughout the day creates what Christine calls "attention splatter."

And, really, that's my biggest problem. Where my attention wanders and flows. The insidious thing about email is that it tricks you into feeling like you are doing something. Even if it is just opening and skimming the email, not really engaging or taking action. Plus, especially when you work alone, you feel like you are connecting with someone. Twitter, Facebook, MySpace, FriendFeed, IM... they are all the same. We all salivate on cue like Pavlov's dogs the notification bell dings. It's seductive and addictive.

Ah well, it's my burden and my journey. And if I owe you an email, I'm sorry.

Have you kicked the email habit? If so, tell us how, please I beg of you!

Related Reading:

Suzemuse: Breaking the Email Habit

I’m taking some new steps with my email, starting this

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Maria Niles 5 pts

Thanks so much for sharing the system you've implemented, Liz!

I like the sound of it and the extra folder addition. I think a variation of this eventually might work for me.

BlogHer Contributing Editor ( http://www.blogher.com/blog/maria-niles )
PopConsumer ( http://consumerpop.typepad.com/popconsumer )
Beyond Help ( http://mariax.vox.com/ )

Maria Niles 5 pts

A paralyzed idea person - that's me, too, LOL! And, sorting and deleting in batches is the only trick I've been able to implement. Frustratingly though it seems I empty out the bucket a bit and then it fills right back up again.

I hope you are having better luck than am I with keeping it under control. And thanks so much for your comment!

BlogHer Contributing Editor ( http://www.blogher.com/blog/maria-niles )
PopConsumer ( http://consumerpop.typepad.com/popconsumer )
Beyond Help ( http://mariax.vox.com/ )

Maria Niles 5 pts

Glad to hear that the combo of filters and folders is working. It always helps to hear what others find useful in practice. Thanks so much for your comment, Nancy!

BlogHer Contributing Editor ( http://www.blogher.com/blog/maria-niles )
PopConsumer ( http://consumerpop.typepad.com/popconsumer )
Beyond Help ( http://mariax.vox.com/ )

Liz Rizzo 5 pts

I use various automatic filters into folder in Mac Mail (i.e. coupons, politics, newsletters, etc.), plus I have these folders I pull mail into manually:

ARCHIVE
ACTION
HOLD
WATCH/READ

Which I believe I adapted from the Inbox Zero guy to include one extra folder for all the emails I get where someone wants me to watch something or read something.

I used to consider my inbox my action box, but lately I've found that having a separate action folder works better for me. I used Hold for stuff like airline reservation emails.

The box does slip away from me a couple times a year, and then at some point I make it my number one priority and plow through. Last year I did email on New Year's Eve so I could start the year with a fresh inbox. I eventually crashed and finished on the 1st instead.

Liz Rizzo ( http://blogher.org/blog/liz-rizzo )

I blog at Everyday Goddess ( http://everydaygoddess.typepad.com/ ).

Deb Rox 5 pts

I read about email efficiency a lot because it is a persistent problem for me.  I think it is very hard to implement so many of the ideas about managing it if you are an "idea" person, because most of the filter-fiiling-autopilot stratgies presume a management approach.  When each email implies two ideas, four tangents and needs a thoughtful response, it can be paralyzing! 

 My biggest helpful new strategy for when it gets unwieldly, though, is to sort by name or keyword and weedwhack out a chunk at a time. 

Deb
www.debontherocks.com ( http://www.debontherocks.com/ )blog
www.3smartgirlz.com ( http://www.3smartgirlz.com/ ) consulting

njgeiger 5 pts

I have 5 email addresses (they all have reasons). Besides filters I use folders. I'm an information junkie so someday will get through all the folders, but for now it gets them out of my inbox!

Nancy

http://teachingsundayschool.blogspot.com
http://www.abridescookbook.com
http://www.givitup.com
http://onlinestoregivitup.blogspot.com

Maria Niles 5 pts

This is definitely one of those things where there is comfort in numbers. Helps to feel like less of a loser. :)

Thanks for your comment and I enjoyed your post. There are some great links here and you found some good ones, too. If anyone is looking for more tips, tricks and ideas (and a good read) I hope they will pop over and check out your post.

BlogHer Contributing Editor ( http://www.blogher.com/blog/maria-niles )
PopConsumer ( http://consumerpop.typepad.com/popconsumer )
Beyond Help ( http://mariax.vox.com/ )

conversiondiary 5 pts

I am sitting here with 724 items in my inbox. And no, that is not a typo.

I've realized that one of my biggest problems with email is decision making. I tend to freeze up when I get an email that requires a decision, even if it's a small decision, and I bury my head in the sand instead of dealing with it. Combine that with the fact that I've heard from a few readers that it hurt their feelings that my reply didn't seem sincere enough, and I tend to just stare blankly at my inbox a lot. :)

Anyway, thanks for the link to my post about email bankruptcy (on the front page next to your post). I look forward to checking out all the resources you list here as well. I certainly need all the help I can get! So glad to hear I'm not alone in dealing with this!

Maria Niles 5 pts

but I'm always comforted to know I'm not alone :)

And what is that recent explosion all about? Sigh - here's wishing you the best of luck in taming the beast.

BlogHer Contributing Editor ( http://www.blogher.com/blog/maria-niles )
PopConsumer ( http://consumerpop.typepad.com/popconsumer )
Beyond Help ( http://mariax.vox.com/ )

Genie Gratto 9 pts

My inboxes have just exploded, particularly in the last couple of weeks, and I'm going nuts -- trying to carve out time to beat them back, but am feeling a little hopeless about it...sigh...

--- Genie, The Inadvertent Gardener ( http://www.theinadvertentgardener.com )

Maria Niles 5 pts

And on which of your fine blogs will we find this post? Because I need to read it ASAP!

Elisa is a great teacher. I'm not surprised there were simultaneous channelings of her guidance. :)

BlogHer Contributing Editor ( http://www.blogher.com/blog/maria-niles )
PopConsumer ( http://consumerpop.typepad.com/popconsumer )
Beyond Help ( http://mariax.vox.com/ )

Boston Mamas 5 pts

I'm actually triaging my email right now and was just jotting down notes for a post on Email Triage 101. And I reference Elisa's email bankruptcy comment from BlogHer! I myself can't bring myself to do that so I have to use other strategies...

I do like the idea of bouncing back all emails while on vacation!

 -christine

http://www.bostonmamas.com/ (parenting blog) | http://www.poshpeacock.com/ (design work + blog) | http://popdiscourse.com (personal blog)

Maria Niles 5 pts

I could make greater use of filters but have started using them more. They are very useful particularly in just removing stuff I don't need to see so that I don't waste time reading to find out information I don't need to know.

Thanks for sharing what works for you, Jody!

BlogHer Contributing Editor ( http://www.blogher.com/blog/maria-niles )
PopConsumer ( http://consumerpop.typepad.com/popconsumer )
Beyond Help ( http://mariax.vox.com/ )

Jody DeVere -- Ask Patty 5 pts

I too am bombarded with email and switched to Google Mail found creating many filters using key words and tags to organize incoming emails helps me save time, find important email fast and not worry about when I get to them and most important not get overwhemled!

Jody DeVere
President & CEO
AskPatty.com, Inc.
www.askpatty.com
www.certifiedfemalefriendly.com
www.jodydevere.com

Maria Niles 5 pts

I turned them off but still click over to check constantly. Sigh. Quitting is hard!

I hope your new approach works for you, Denise. I will be rooting for you and pray there is hope left for me. ;)

BlogHer Contributing Editor ( http://www.blogher.com/blog/maria-niles )
PopConsumer ( http://consumerpop.typepad.com/popconsumer )
Beyond Help ( http://mariax.vox.com/ )

Maria Niles 5 pts

That's awesome. It sounds like your system works and is far less stressful than mine :) Thanks for your comment.

BlogHer Contributing Editor ( http://www.blogher.com/blog/maria-niles )
PopConsumer ( http://consumerpop.typepad.com/popconsumer )
Beyond Help ( http://mariax.vox.com/ )

Denise 9 pts moderator

I've been a wee bit frantic over my email (so what else is new, right?) but there is no way I could handle having 300+ in my inbox for very long. I would just cower in the corner and become a non-functioning member of society.

I have changed the way I work my inbox, in an attempt to not be quite so inbox focused. I turned off the alerts and have set specific times of the day to look at new mail. Of course that doesn't stop me from also looking at it on my iPhone during breaks or while I'm waiting for a page to load. (I can't go cold turkey!)

I don't love how it's working because I rarely hit inbox 0 anymore. But, I think it will be ok... maybe. I'm giving it through the end of August to see how it goes.

For me, it gives me larger blocks of mostly uninterrupted time to work on other stuff. But it also means I don't reply nearly as fast as I used to. This causes people who are used to quick responses from me to a) assume I didn't get the email and email me again b) worry that something was "wrong" with the email that they sent.

Oops.

Gotta go work my inbox for an hour. :-)

~Denise
BlogHer Community Manager

Flamingo House Happenings ( http://www.flamingohouse.net/ )

mrsalexhad 5 pts

Okay, I'm so bad.  I don't check my email.  Maybe once a month.  Then I just delete everything I know I don't care about.  Which is 99%.  If it's important someone would tell you. 

From Alex

Check me out on www.whoa-mumma.blogspot.com