Got Trolls? Managing Comments on Your Blog
By Lisa Williams on July 28, 2007
I'm at a panel discussion on community at Blogher and the issue of having a comment policy has come up. I did a bunch of research on this topic, so here's a summary: After reviewing a ton of blog policies, I discovered three basic types of comment policy:
- Free speech zone. No holds barred, anything goes (except spam).
- Discourse zone. Attack ideas, not people.
- Living room zone. I'll let you say things in the comment section that I would find acceptable if you said them to me face to face in my living room.
You can browse examples of lots of different comment policies here: del.icio.us/blog_policies
Blog policies are a lot more than comment policies. Take a look at We're Making the Rules Around Here: Blogger Created Blog Policies, or listen to audio of a discussion at the Berkman Center for the Internet and Society on the rules bloggers create for their weblogs.
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