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I'm a young(ish) social worker, practicing child welfare in the Big City. I specialize in family preservation, foster care, and adoption issues. I als...
 
 
 
 

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Social Work: Most Days I Do More Harm Than Good

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Talking about my job is an uncomfortable situation most of the time.

The chain of events is so predictable, I can pretty much mark it out scene by scene. With strangers that I am unlikely to ever see again, I give the quick answer, "I'm a social worker, I work with kids." That usually satisfies them. We move on to another topic. But talking to people who know me a little better -- like my psuedo-family who I spent the holidays with -- can be even more challenging.

First, I get the inevitable questions about how my job is going...

which leads to questions about what "exactly" I do at my current job...

which is inevitably followed by that someone's opinion about my job...

which range from "God's work" to "why would you want to do that?"...

and one particular person (that had categorized me on the "saintly" side)

was raving about all the "good" I'm doing...

and I found myself making this statement...

"In any given time period, I do more harm than good."

 

I think I shocked the person into silence.

It might have been one of those times where I gave too much information. You'd think that after all these years, I would have learned that I should keep all non-social workers on a "need to know" basis.

Perhaps what made the person all the more shocked was my tone; I was completely matter of fact. I'm not apathetic about the pain, but I have come to accept my part in the situations my clients find themselves in when they are assigned to my team's caseload.

But my filter was on the fritz, most likely due to the pre-holiday chaos, and out came that statement:

"In any given time period, I do more harm than good."

 

black and white view of a young girl (6-7) sitting in a corner covering her face with her hands

Now, I didn't mean that I personally do my job poorly. Nor was I saying that I specifically cause trauma and pain on a regular basis. But the reality is that the system I have chosen to work in, regularly does more harm than helping.

Despite what some may tell you, this is not because no one cares or because intentions aren't good. It is because the world we live in is seriously messed up. The "solution" to one problem only creates an avalanche of other problems. One decision can set off a chain of events that leads to horrific consequences.

I don't say any of this to imply that child welfare agencies are intentionally careless, heartless, or should all be shut down. (Though I'm sure to get comments saying exactly those things.) I have had some examples of how the system can take a terrible situation and (eventually) do right by the child. In an even more rare few, we were also able to make things right for their parents. I'll even count the few cases where children had to be legally separated from their parents, but where those relationships continue to be honored by their new family, as successes. But for every success, there are at least 5 cases where resolution has never come.

The reality is that there are parents out there who intentionally and unintentionally harm their children.

The reality is that when I come in and remove a child from that home, I cause more trauma.

The reality is that many very nice people are not emotionally capable of parenting that kind of trauma.

The reality is that I often cannot know who is capable until I place that child in the home.

The reality is that despite participating in a wealth of services, some parents will not be able to have their children returned to their care.

The reality is that those children will feel the pain of that separation for their entire lives.

The reality is that every child deserves a permanent family.

The reality is that there are not enough willing and able families to give every child what they deserve.

The reality is that there are no clear answers or "right" decisions.

I don't actually facilitate or control most of those situations. I don't perpetuate the abuse/neglect. I am not ever the person who makes the decision to remove a child. I don't issue the termination (or adoption) decrees. I don't

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jenn5366 5 pts

I began my career in social work as a child protective services worker and it has always been where my heart is. Unfortunately, schooling, licensure, and a general sense of my own mortality make it difficult to get back to that portion of my career path.

That being said I agree with every point you made. There isn't a "best" system or a "good" way of doing things. You do the best you can and hope for an outcome better than what the child may have been left with without intervention.

And my response was only the same as yours, "Because someone has to."

May God bless you in your life and the work you do.

Socialwrkr247 5 pts

Thank you Melissa!! I'm glad I fight along side amazing foster parents like you!!

Eyes Opened Wider

http://eyesopenedwider.blogspot.com

Socialwrkr247 5 pts

Thank you so much for leaving this comment! It always gives me hope to hear this kind of understanding from a foster parent!

Eyes Opened Wider

http://eyesopenedwider.blogspot.com

Socialwrkr247 5 pts

Common misconception - that because I can handle the darker aspects of this job, obviously I don't care as much. Though honestly, I think it just means I care enough to suck it up and do what needs to be done.

Eyes Opened Wider

http://eyesopenedwider.blogspot.com

mmdenton 5 pts

Never ceases to amaze me. I so admire the way you walk the fine System Line with grace and respect. Keep fighting the good fight.. you're always in my prayers. :)

Full Circle Mel
(PS High 5 to BlogHer for recognizing such an amazing woman!!)

CatieD 5 pts

As a foster parent I really appreciate this post. It is an impossible system to understand and the only way one can remotely get a glimpse of understanding is to live in it in one aspect or another. Specifically, social worker and foster parent. I gave up the opinion a long time ago that I could change the world and instead, adopted the attitude that while a child is in my home, under my care, I can advocate for that child and I can show them a normal, healthy lifestyle. I can make a difference, just in a smaller, less noticeable way.

I do believe that children belong with their parents, even abused children. This statement usually gets the raised eyebrows and the questions that challenge my ability to advocate appropriately for foster children. What I mean by this statement is that there is no stronger bond on the planet than that of a parent and their child. To minimize the trauma children need to be with their parents. Do I think children should be left at home to be abused? No, I do not. I believe that if a child is removed, and most often they need to be for a time, then it should the system that makes sure the parents learn how to parent without abuse. This isn't happening and I'm not sure it ever will. We just can't seem to catch up or get ahead of it enough to provide the necessary services to fix a broken family.

The system is backwards and messed up and while it is eternally trying to sort itself out we do what we can and I could not agree more with you that someone has to do it.... and I'd rather it be me.

DianeDP 5 pts

I applaud you for being so reflective on the work you do, and the value you bring to that environment. It is not easy to differentiate what you have control over and what you don't because obviously you are passionate about why you are there - very real connection to the kids who are being traumatized and worse - so with that energy and passion, you would like to move mountains. But you can only move those obstacles that are within reach. But please do not give up, beccause giving of yourself every day will definitely lead to better things in their futures.

Diane, Blogger at http://www.mojo40.com

SeattleMoon 5 pts

I work in the health care field and I only have respect for social workers. Even from the side it seems like it is a difficult job tring to satisfy all the involved parties: red tapes, insurance companies, laws, organizational rules, the clients and the clients' families, etc.

The realities you mentioned are all too true BUT no one goes unscarred in life and some children may grow stronger or more understanding from all the experience. If they didn't have to go through the hardships, it would be for the best but...

And in the long term, what you've done might turn out good or even great. I just wanted to express the respect and appreciation for you doing the job.

SocialJerk 5 pts

I love this post. I can relate to pretty much every part of it. I've often gotten down on the job, saying that I don't really help people. It's not entirely true, but non-social workers get almost offended. "You absolutely help people! You just don't realize it!" These are usually people who make a lot more money than I do, but tell me that they wish they were "making a difference" like me. It's a funny dynamic.

And I love what you said about, "Someone has to do it, and I'd rather it be me." 100%. The people who say they could never do my job, because they're "too sensitive" or "too caring" don't seem to think this way.

Great job, friend!

Lavender Luz 6 pts

You state well the limitations under which you operate.

It seems like people who rail against the system are really railing against the realities that lead to the creation of the system.

I'm glad that people like you are in the system, keeping their eyes open and making the imperfect a little better.

Write Mind Open Heart ( http://www.writemindopenheart.com/ )...yin-yanging my way.@LavLuz
Examiner ( http://tinyurl.com/oaexaminer )for Open Adoption.
( http://twitter.com/LavLuz )

Socialwrkr247 5 pts

I've had a lot of clients need inpatient treatment and feel much the same way! For some, it saved their lives - for others...well, I have a hard time seeing how it helped at all. So glad that others stick it out in the hard times too!

Eyes Opened Wider

http://eyesopenedwider.blogspot.com

Lbianca 5 pts

I was a municipal social worker for 5 years and I can totally relate to this entire post. Part of the reason I got out was the feeling that no matter what I do, I will probably hurt someone. From placements of newborn babies straight from the hospital to teenagers aging out of the system with no guidance or understanding of the real world, you try the best you can to make a bad situation better, but at the end of the day, and after the case is closed, you aren't sure about how you REALLY affected someone's lives.

Lbianca

Socialwrkr247 5 pts

Thank you Barbara! Its tough to walk the fine line of responsibility and interfering with families. I appreciate your comment!

Eyes Opened Wider

http://eyesopenedwider.blogspot.com

SWMama 5 pts

I'm also a social worker, and I loved this post. I started out my career working on a locked inpatient psychiatric unit, and although I did help a lot of people, I couldn't help but think that more than a few of my patients would have been better off if they had never set foot in the place. Sometimes the system just doesn't work, and as much as we social workers might like to tell ourselves otherwise, we are part of the system. But as you said so well, I'd rather have it be me than someone else.

Socialwrkr247 5 pts

Sarcasm can be my friend too! But I usually try to keep it away from non-SW people because they don't seem to pick up on the sarcasm as well...it tends to just lead to judgey rants that make me feel very overprotective of my clients. But I am not sure that my filterless rambling is the way to go either - stick with "I work with kids" or something equally benign! :)

Eyes Opened Wider

http://eyesopenedwider.blogspot.com

Socialwrkr247 5 pts

Thank you Jenna!

And to be honest, I have a lot a "flipping out" days myself... I think they come with the territory. :)

Eyes Opened Wider

http://eyesopenedwider.blogspot.com

KatjaMichelle 5 pts

SocialJerk also recently touched on the issue of if talking to non-SWers about our jobs is a smart move and it must be that time, because I've been feeling it lately.

I get the "why on earth would you want to do that" response far more often than the "saintly" response, but even more frequent is just "the look". I'm sure you know the one.

And it even comes from friends in similar fields (such as counselors wanting me to apply to do psychotherapy at their agency rather than continue lowly case management etc at mine). Especially since I currently work with the not so cute and cuddly foster youth (also known as adolescents about to age out).

Your response is much more genuine than my sarcastic retorts. Maybe I'll give your way a try next time...

JennaHatfield 10 pts

Despite the issues in the system, I have the utmost respect for social workers like you. Yes, the system is broken. Yes, there are workers among you who maybe don't care enough (though, let's face it, that's in any career path). And yes, sometimes mistakes are made. But your job is one I could not do because I would either flip out or simply break down.

Thank you for doing what you do.

Contributing Editor Jenna Hatfield (@FireMom ( http://twitter.com/FireMom )) blogs at Stop, Drop and Blog ( http://stopdropandblog.com ) and The Chronicles of Munchkin Land ( http://thechroniclesofmunchkinland.com ). She is a freelance writer and photographer.

texasebeth 6 pts

Thank you for the difficult job you do. My parents fostered when I was little. We have friends who have adopted via CPS. I have a friend who is parenting adopted kids with RAD issues and severe trauma. The system is not perfect but a necessary evil.

Your job is not easy. It is often vilified but it is sadly necessary and mainly thankless.

Thank you.

Elizabeth

@texasebeth ( http://twitter.com/texasebeth )  and My Life, such as it is.... ( http://texasebeth.blogspot.com )

Barbara-The Middle Ages 5 pts

Sadly, I'm not surprised to read that this work is so difficult and imperfect -- it is one of those complex issues of our lives within a working society: our responsibility to the children and our desire to make the world a better place, even when things are bleak. But I am pleasantly surprised that you had the courage to write about it. And very grateful you continue to have the courage to face it. Thank you.

The Middle Ages ( http://themiddle-ages.blogspot.com/ )      Two Friends--different ages, different husbands, different opinions