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Resource for action: What do you do when you're cyberstalked, taunted or abused online?
I spent most of today offline at UC Berkeley, where I gave a talk to journalists from newspaper and television newsrooms on the value of participating in social media. I extolled the value of user comments and the quality of conversation on BlogHer and in the blogosphere.
Ironically, I then came home to an RSS reader and emails pointing to this post by Kathy Sierra:
Death threats against bloggers are NOT "protected speech" (why I cancelled my ETech presentations)
"As I type this, I am supposed to be in San Diego, delivering a workshop at the ETech conference. But I'm not. I'm at home, with the doors locked, terrified. For the last four weeks, I've been getting death threat comments on this blog. But that's not what pushed me over the edge. What finally did it was some disturbing threats of violence and sex posted on two other blogs... blogs authored and/or owned by a group that includes prominent bloggers. People you've probably heard of..."
I'm writing tonight to respond to Kathy's post and the many other writings I've read reacting to her news. There's a lot to say, but for now I'm going to limit myself to the topics of hate speech and personal responsibility, on BlogHer.org and on the Internet. Here goes:
1. Hate speech - on the Internet and on BlogHer
The hate speech aimed at Kathy makes me sick. I am appalled by her experience and moved by her post. And I am sorry to confirm what many women online already know: Kathy Sierra is, literally, one among countless women assaulted like this online. I have no idea how many women have emailed and telephoned me about attacks via IM, IRC chat, message boards, email and blog comments. These attacks use language that describes detailed rape, dismemberment, profanity and indescribably sick images. The goal? Abuse and humiliation of women.
These assaults are happening to women blogging in every corner of the Internet -- food bloggers, political bloggers, feminist bloggers, tech bloggers, entertainment bloggers and -- perhaps especially -- mommybloggers. The only predictor I have observed is that the more famous the blogger (and/or blogger's spouse), the more lesbian, and/or the more not-white, the more vicious her attackers. Denise knows the score.
Kathy (whom I've never met in person but read regularly) provides details on and links to the threats made against her. She describes a frightening image of a noose near her head, and provides a copy of another image altered so that Kathy appears to be screaming into a pair of underwear on her head. These threats are legally actionable and, indeed, Kathy reports that she has filed a police report. Filing that report, however, does not make her feel safe. Rather than earn her living as an expert, she writes that she has decided to stay at home.
Hate speech is forbidden on BlogHer -- we designed our community guidelines to ban hate speech, and every member of the community has the right (and the responsibility, but I'll get to that below) to report this behavior. In the rare instances that such comments have made it past our registration process and spam filter, we have deleted them immediately. We crafted our community guidelines in order to give ourselves permission to do just that:
An excerpt from the BlogHer Community Guidelines
We have just two rules: We embrace the spirit of civil disagreement and we decline to publish unacceptable content. Specifically:
* BlogHer embraces the spirit of civil disagreement. As a Web site devoted to creating an opportunity for all kinds of women bloggers and their friends to seek greater exposure, education and community, we agree to agree and to disagree-as strongly as need be-without crossing the boundaries into unacceptable content (see below).
* BlogHer declines to publish unacceptable content. Everything published on the BlogHer Network is content: Your posts, comments, forum messages, poll responses, audio, video, text, images, you name it. We embrace your diversity of opinions and values(see above) but we insist that your content may not include anything unacceptable. We define unacceptable content as anything included or linked that is:
o Being used to abuse, harass, stalk or threaten a person or persons....read entire BlogHer Community Guidelines
2. Personal responsibility - on the Internet and on BlogHer
These community guidelines didn't happen by accident.












