Susan Wenner Jackson works full-time as an associate creative director at dunnhumbyUSA, a relevance marketing firm. She spends an inordinate amount of time blogging and participating in online communities. Her husband Jay works outside the home and their 2-year-old daughter goes to a wonderful sitter. Prior to Susan's life in advertising (including five years as a copywriter/director at Bridge Worldwide), she was a magazine editor and newspaper reporter. She got a master's degree at Northwestern University's Medill School of Journalism, and a bachelor's degree in journalism at Miami University.