How To Use The Power Of Body Language
Have you ever noticed that what goes unsaid often says so much?
Albert Mehrabian is the UCLA professor who uncovered some famous research findings on non-verbal communication. He found that when people were asked to talk about their feelings to each other, the non-verbal content accounted for 93% of the conversation.
In business, law, and medicine, this observation has gotten a lot of mileage. Body language is taught as a way of building alliances and keeping the door open between doctors and patients, bosses and employees, colleagues and clients.
How can this same observation about body language help you?
Non-verbal language is a key way we convey to others that we are paying attention. In our culture of emailing, texting, linking in, and tweeting, it’s easy to forget the profound impact of not only the words we say, but how we say them.
Here are some ways to say it better, before you say a word.
This week’s self-reflection: Do you make an effort to be fully present when you are interacting with another person? Are you aware of how your body language affects them?
This week’s call to action: As you go about your day, take steps to engage the people around you more fully through non-verbal language. Start out with one or two of the steps above, until they become more natural. Add to your repertoire consistently. Over time, you will be able to speak a whole new language.
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