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Job Candidates Are Mad As Hell And They Aren't Going To Take It Anymore

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Just when you think people care could care less about the stuff that Emily Post and Miss Manners care about--that thing called good manners -- a situation bubbles up that makes you pause.

Turns out people who are looking for a job still care about manners particularly when it involves the behavior of corporate executives who interview job applicants and then never get back to them.

Not so long ago, there were protocols for job interviews. Job candidates understood the rules of engagement. They understood what kinds of clothes they needed to wear,and they absolutely understood that once the interview was over it was imperative to send the interviewer a hand-written thank you note.

In response, job candidates understood that if they didn't make the cut they would receive a letter letting them know that the organization had either hired someone else, or maybe was postponing hiring for awhile.

What was unimaginable was to hear nothing. But,in today's job market, it is not unusual to go on an interview and then never hear another word.

Not only is it rude, it's disheartening. It's tough enough to be out of work and try to keep up your self confidence without having some corporate executive treat you as if you were invisible and not worthy of a follow up letter.

Recently Kerry Sandberg Scott of Clue Wagon, wrote a post about the frustrations job candidates were expressing over the lack of response they receive from the people interviewing them for a job. In the comment section Sabrina shared an experience where she went for an out-of-town interview, taking vacation days and spending money on  airfare and a hotel.

I thought the interview went pretty well. But I never heard anything. I had sent an invite and kept trying to follow up with the HR person a couple of times (nothing too annoying) and never a word. Not even an email saying no thanks. Nothing at all. I was TICKED! I mean here I had wasted my time, two vacation days, and several hundred dollars of my own money (and yes they were aware of that fact) and I don’t even get rejected? WTF?

Instead of responding to all the commenters on her blog, Kerry Sandberg Scott decided to write a second post, this one called 6 Things You Need To Know About Unresponsive Employers

1.Stuff gets lost.
2.Your spam filter might have eaten it
3.The recruiters lost their jobs months ago
4.The worst part of recruiting is the managers (at least a few of them)
5.HR people don’t hire.
6.If you have a bad experience, speak up. Tell your friends.  Companies who treat candidates like crap need to be held accountable.  I knew one person who had an experience so bad that she wrote to the company president (and really, the circumstances in that case were so extreme that he really needed to know).  The worst offender got fired as a result, and she deserved it.  It’s very easy these days to share your experiences, good or bad…and companies who haven’t figured that out yet are in for a rude awakening.

And that rude awakening could come in the form of an email from emailyourinterviewer.com  Think of it as revenge of the masses. Email Your Interviewer is the brainchild of Alison Green of Ask A Manager a website that connects business managers in the music industry to answer questions of people who are trying to make it as entertainers.

Over the past couple of days Alison and I have been exchanging emails about her new venture. I wanted to know why she created the anonymous email service and how many people have actually taken advantage of it. I hope to have Alison's answers in the very near future.

But here's the concept. let's say you went on a job interview and then heard nothing. Let's say you followed up and adhered to the rules of engagement for being a job candidate. If the job interviewee ignores you, well, Alison's service will send them a rather snarky email to let them know that their behavior is unprofessional and rude.

Here is a portion of the anonymous email that is sent on behalf of the ignored job candidate.

Hi,

A job candidate you recently interviewed asked to have this letter sent on his/her behalf and is utilizing this anonymous message service because he/she knows that writing personally would burn bridges.

The candidate never received a response from you about the outcome of his/her candidacy.

As you probably know, most job candidates put significant time and

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justeatit 5 pts

I'm guessing the more people there are in the world, most of which have a degree, the less likely employers are to give a sh*t. I went through this 9 years ago and I see nothing has changed. Makes the prospect of finding work outside the home look pretty grim.

As for the email, I doubt they would care one way or the other. It wouldn't change the outcome, but if it would lower your blood pressure, why not?  

Just Eat It

ClueWagon 5 pts

Your anonymous email is snarky if you make it snarky (unless you're using the one Alison from Ask a Manager created, which is pretty matter-of-fact).  I would agree that a rude email is no help at all, but a factual account of your bad experience can be very helpful.

 I was the head of HR for a number of organizations before I started my blog.  If one of my recruiters had treated candidates poorly, I'd definitely want to know about it.  In fact, I've actually received that sort of feedback from time to time from candidates, and I appreciated it.  I couldn't be in the room with each recruiter during each interview, so when candidates told me about their good or bad experiences, it help me gain greater insight into how we were doing as a team in terms of candidate experience.

Recruiters (and hiring managers) sometimes forget that candidates are also customers (or potential customers) of the company.  Even in non-consumer-facing industries, in the age of blogs/Twitter/Facebook, candidates can quickly destroy a company's reputation as an employer of choice.  Trust me, when that's happening, there are people at that organization who want to know about it.  You're doing them a favor by making them aware (in a constructive way).

Kerry Sandberg Scott

Clue Wagon ( http://www.cluewagon.com )

Liz Rizzo 5 pts

Last time I was job hunting I spent hours at one of the studios in L.A. taking a million tests, then went back to interview with an executive. Then got some calls, they hadn't decided, and hadn't decided, and then nothing.

I kinda thought maybe I blew the interview, but I also did figure that probably someone didn't work there anymore to just completely drop the ball on letting me know what was up. Sometimes I don't care, but I really want this one, you know?

Sigh.

I will say that this time around I've been very, very fortunate and have dealt with peeps who have let me know what was up with the position. Very thankful for that.

Liz Rizzo ( http://blogher.org/blog/liz-rizzo )

I blog at Everyday Goddess ( http://everydaygoddess.typepad.com/ ).

StephanieSD 5 pts

But isn't it just as snarky and rude to send an anonymous email alerting the company to their snark and rudeness?  While extremely tempting, I don't think it's professional to stoop to someone else's unprofessional level.

Stephanie SD

Where in the World Am I? ( http://whereintheworld-stephanie.blogspot.com/ )

AnExtendedVacation 5 pts

<dt class="quote" style="margin-left:

I can really relate to this article because gues what?! I'm going through that exact same thing as I type. I started job hunting last year before I graduated. I figured the economy was bad but I was looking entry-level and my area isn't one that has suffered too much (thankfully). It took me a good four months to secure a retail position. Yes, I went to college and worked my behind off to work retail. Now, I knew/know I was/am not going to get my dream job right out of the gate. I was just looking for a decent job that would give experience and skills. So, I spent months sending out resumes, filling out applications, scouring help wanted classfieds, asking friends/relatives and even e-mailing my information to places. I got some interviews. Said interviews went well. I never heard from said potential employers again. When did this become acceptable? I'm still looking a job and I'm still left waiting for the let-down that never completely comes. Employers, cut us a break! Please acknowledge that I showed up, interviewed, managed to dry my hair and look damn-right hireable! My generation is not known for manners but the way we are ignored after interviews is just down right dis-heartening. I mean we are already feeling worthless after having to answer to family as to why we aren't employed and then we can't even get a proper rejection and move on.

I would definitely use the emailyourinterview.com function in the future. I would not publicly out people unless the actual interview was horrendous/crazy/unfair. 

Thank you for putting this out there. There are a lot of people who are dealing with this right now and it needs to be resolved. It's not that hard to construct a mass e-mail to all applicants who were not hired. Take the time. Let us move onto other job applications and interviews.