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Jory Des Jardins is a media consultant, and co-founder of BlogHer. She writes on women's business issues, marketing, blogging, and entrepreneurship fo...
 
 
 
 

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The Key to Success in This Economy: Learn to Sell

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There was a time when the worst thing you could ever call me was a salesperson. The word connoted dishonesty, opportunism. Salespeople tried to foist things on you that you didn't necessarily want. High angle view of two businesswomen with two businessmen in a conference room



Non-salespeople love to demonize salespeople as shallow and money hungry. Sure, salespeople tend to be paid better than "cost center" employees; Kris Dunn of Fistful of Talent explains why:

Let's face it - Sales Pros are the ones who bring home the bacon, so everyone else can fry it up in the pan.  They're the hunters, you're the farmer.  They start from a scoreboard that says "0" every month, while we're still trying to figure out what a scoreboard looks like for most positions in the organization. ... Guess what?  The market pays for those who drag the carcass home to the tribe.


I started my career on the opposite end of sales, broke and self-righteous in print editorial, where content and commerce (advertising) could co-exist but never comingle. As an editor, I recall cordial but guarded meetings with my company's salespeople, sharing content concepts they could sell for sponsorship, but never could they try to influence the content. Content was sacred. And those salespeople, while perfectly nice creatures, needed to be slapped on the wrist lest they muck up the product with branded filth.

And then I became a salesperson.

It was a gradual process; at first I merely helped salespeople develop compelling concepts that tied into content, but when the flagging online startup I was working for desperately needed revenue, sales became my job. In order for me to stay employed during the internet bust I had to sell, and I was good at it.

I now have a totally different take on salespeople. I respect them, much like I respect soldiers on the front line of battle. They put themselves out there so that the creatives/producers can live freely in a democratic society (wait, I'm mixing metaphors).

Seriously, though, selling provided me with a skillset as fundamental to my career as basic math. After I moved back into more creative pursuits I found that my stints as a salesperson made me exponentially better at getting my work noticed. And yes, better at getting paid.

I still believe that good content cannot be influenced by commerce, and creators still need to draw a line between selling their work and selling out, but selling one's work or oneself is not an act of treason. Sales instincts are not hard to hone; so many of us have them without realizing it. But we stop ourselves short of selling because, I believe, of our biases around it. By re-casting our frame of reference around selling, whole worlds open up. Consider the following:

Creative work is sales work: I think it's fitting of the times that advertising and marketing behemoth Ogilvy is sponsoring a contest through its OgilvyOne Worldwide group in search of the greatest salesperson.

Says Rory Sutherland, vice chairman for the British operations of Ogilvy & Mather in The New York Times:

“There’s an interesting case to be made that advertising has strayed too far from the business of salesmanship,” which is unfortunate because it can be “a good test of how well you understand people and your creativity.”
 
The contest requires entrants to submit to the agency's YouTube channel their two-minute pitch of a red brick--the rationale being if you can sell a red brick you can sell anything. The winner will win a three-month fellowship at Ogilvy.

One could argue that Ogilvy is getting some cheap sales help in a pinch. I would argue that this agency--known for it's creative work and strategy building--is acknowledging the critical importance of sales as a necessary component of creativity. Good ideas don't sell themselves. Someone has to present--or sell--them well.

Good sellers are really experts in value: Some of the best salespeople I've encountered don't actually sell; they spot value where others don't. As someone who has worked online much of her career, I've seen sellers who notice traffic trends, find the most resonating conversations online, and then figure out ways to package this information in ways that are valuable to others.

Solopreneurs or bloggers can do the same by looking at their sites/businesses and seeing where value already lies, not just what others will pay them to build. Why are people coming to your

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symantha012 5 pts

I will keep in mind your said point. They really encourage me to perform more then even more then my own expectations. Thanks for sharing your ideas.

Movers & Packers ( http://www.movers-india.in )

redbootsdownunder 5 pts

Very very helpful...I find a lot of people in creative industries tell me they have problems with earning money or asking for money for their work. They feel they are 'selling out.' So I found your way of explaining it fantastic...we need to sell the concept/idea or we won't be able to stay in business. Selling oneself or ones work is not an act of treason, as you say, and it's essential we learn to do that! I'm trying to do this at the moment, and trying to scrub up my appearance is proving to be the hardest thing for me! But I know its something I have to do; no client will trust me with their business if I'm dressed like a crazy street lady and haven't brushed my hair! So I'll go back to googling hair product and makeup tips now...thanks for the great blog!

Jory Des Jardins 5 pts

Was just reading some pieces on BH--including this one. Ever read something you wrote a while ago and are actually curious to know how it ends? So glad that you got something out of this.

So...what can you translate better than anyone else? If you see my comment, I'm curious to know your answer.

Jory Des Jardins
writes on business and career topics at BlogHer, and on her personal blog From Here to Autonomy ( http://www.jorydesjardins.com )

lildb 5 pts

"In essence, you can translate meaning in ways that others can't. Determine what it is you translate better than others and offer it up to those who will derive value from it. That's selling."

I'm printing that and blowing it up, poster-size, to wear as clothing. Snuggie-style.

Seriously brilliant (the whole piece, but esp. the close). Thank you so much for taking the time to write it so coherently, Jory.

Jory Des Jardins 5 pts

Thanks, M! I wonder if, given our collective need to sell our work, if providing the fundamentals of selling for the community would be helpful. Of course, people can take or leave what they want. I went to a sales seminar some years back, and there was NO way I'd use some of their tactics, but it sure put into perspective what I wanted to achieve while selling, and how I would approach doing it. Food for thought.

Jory Des Jardins
writes on business and career topics at BlogHer, and on her personal blog From Here to Autonomy ( http://www.jorydesjardins.com )

Maria Niles 5 pts

Your thoughts about selling are very similar to how I speak about marketing. It's not about forcing or convincing anybody to buy stuff. Good marketing is about sharing the value you offer. It is up to buyers to then decide if it is what they want and need.

That said, selling is, to me, still the tougher job and I love how you've helped demystify and de-scarify the process. We are all marketers and sales people for our passions!

Thanks, Jory, for another awesome post.

BlogHer Contributing Editor ( http://www.blogher.com/blog/maria-niles )
PopConsumer ( http://consumerpop.typepad.com/popconsumer )
Beyond Help ( http://mariax.vox.com/ )

Deb Rox 5 pts

"...they spot value where others don't."

This is so key, and often people are sitting on value they've built but don't know how to peg, or describe, or market. The majority of my consulting work is built around identifying hidden value in what businesses already have built. I work with really talented strategists, but sometimes I think it simply helps for someone to come in to a business from outside with fresh eyes.

Great thoughts, thanks!

Deb Rox

3 Smart Girlz ( http://www.3smartgirlz.com/ ) consulting

Blog ( http://www.debontherocks.com/ ) like a freaking butterfly, sting like a Tweet. ( http://www.twitter.com/debontherocks )

IsleDance 5 pts

Passion. When we love something, we love sharing it...we're selling others on it...or maybe not. But either way, how wonderful, to share it.

 One Friday night, I loaded up my life and headed out... ( http://isledance.blogspot.com )