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Paula Gregorowicz, owner of The Paula G. Company, helps you discover and successfully create the work you are meant to do in the world. Through the p...
 
 
 
 

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Managing Your Social Media Afterlife

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You never go far without access to your Twitter stream. Facebook is like a second religion to you. Your blog is essentially your baby. Whether you're online for business building, furthering your career, or personal endeavors, social media is a core activity in your daily life. For many it's even more entwined with their days than showering or brushing their teeth. So... what happens to your online life when you die?

This is more than just having your social networking cease at the drop of the hat. It comes down to who has access to what and how you would want things handled. I don't know about you but while I have the care of my cats written into my will, at the time I had it done I never even considered the state of my online affairs. Now that I own a business, I really need to create a some sort of manual or protocol if something were to happen to me. Sure I have business systems in place, but my next of kin wouldn't have a clue where to start. Something as simple as a minor accident or illness needs to be addressed via some sort of business manual. (More on the details of what goes into such a thing another time.)

I was reading an article in Time magazine about "Managing Your Online Afterlife" (a link to the main article which I can't find) and it really got me thinking, what DOES happen to all this stuff? In fact last year a colleague of mine died suddenly. No one even knew for weeks. Yet months and months after her death all her online materials were going strong. It was sort of eerie if you ask me.

Now, I know with all of it it likely comes down to the terms of service of each online account. I can almost hear my editor Denise saying "Did you read the Terms of Service?!?" Most people don't, and of course even if you did, if you die, you're not around to have a say in the matter!

Of course we're not just talking about only elderly issues here. People of all ages die every day. In fact the article I read was informed by a grieving mother who turned to Facebook when her teen daughter died. So, what happens to your accounts and who can get access to them when you die? Time magazine does have a set of articles on "Tools for Managing Your Online Life After Death" which has some brief snippets as it relates to e-mail (webmail), social networking, photo sharing, and passwords. Let's take them one by one and hit the biggies.

E-mail
According to the Time article above, Hotmail will give someone access to your account only after providing a certificate of death and also proving they have power of attorney for your matters. Gmail has similar requirements to gain access to the deceased person's email: proof of death and proof that you are the lawful representative of the deceased. I had poor luck getting exact detail from Yahoo's site other than this answer in Yahoo Answers. eHow has some good tips in general on how to access a deceased person's email.

Social Networking
This at least is a little more straightforward. Facebook will not honor requests to close the account completely. Instead they say:

Please report this information here so that we can memorialize this person’s account. Memorializing the account removes certain more sensitive information like status updates and restricts profile access to confirmed friends only. Please note that in order to protect the privacy of the deceased user, we cannot provide login information for the account to anyone. We do honor requests from close family members to close the account completely.

The Time magazine article said nothing about Twitter. I searched for some time and came up empty on an "official" answer. If you know - post the link in the comments below. I did find one answer on what to do with dead person's account on Twitter from Get Satisfaction. 

MySpace is similar to Facebook in that you need to provide proof of death but the account is not deleted, only objectionable content is removed.

LinkedIn offers a procedure for removing the profile of a deceased connection.

Photo Sharing
Flickr keeps accounts up

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CarbaraB 5 pts

After my father-in-law passed away unexpectedly, leaving us all to grapple with a mess of personal business, I created a special folder called "Just in case I Croak" on my computer. Recently, I also created a google doc of all of my usernames/passwords and shared it with my husband, so I feel good about leaving my family with the tools for handling things.

Mrs4444
Half-Past Kissin' Time ( http://www.halfpastkissintime.com ) & Mrs.4444 Cooks ( http://mrs4444cooks.blogspot.com )

paulag01 5 pts

Wow - getting invited to re-connect with someone who passed on, now that is one very spooky email.  Similar but not as bad as receiving a letter I wrote to a friend that was returned to sender (me) about 2 weeks after his funeral.....that was  a sad moment indeed.

Paula Gregorowicz
The Paula G Company
http://www.thepaulagcompany.com

Learn 5 Steps to Move from Fear to Freedom ( http://www.thepaulagcompany.com/feartofreedom ) (free)

paulag01 5 pts

Wow - getting invited to re-connect with someone who passed on, now that is one very spooky email.  Similar but not as bad as receiving a letter I wrote to a friend that was returned to sender (me) about 2 weeks after his funeral.....that was  a sad moment indeed.

Paula Gregorowicz
The Paula G Company
http://www.thepaulagcompany.com

Learn 5 Steps to Move from Fear to Freedom ( http://www.thepaulagcompany.com/feartofreedom ) (free)

webtrainingwheels 5 pts

I had never even thought about this issue before reading your post, it was a real eye-opener. Coincidentally I have just been seeing some complaints regarding Facebook's "reconnect" feature they have been highlighting lately. People are complaining because Facebook is suggesting they 'reconnect' with people that have passed away. So clearly there needs to be a better mechanism in place to deal with this issue. Thanks for raising this issue and for the resources you provide.

Lucy

Candelaria Silva 5 pts

Great post. Something all we mortals need to think about.  I have the will, power of attorney, health care proxy.  Now, another thing.

On the other hand, I won't be 'round so will I care.  (Just kidding.)

http://blog.candelarisilva.com ( http://blog.candelarisilva.com/ )

Good and plenty!

paulag01 5 pts

Totally agree on the Eerie thing, to a degree, nice memorial, but on the other hand....

And what happens if/when these sites sink in with longevity and there are more accounts/people affected with passing away.  Just an interesting thought

Paula Gregorowicz
The Paula G Company
http://www.thepaulagcompany.com

Learn 5 Steps to Move from Fear to Freedom ( http://www.thepaulagcompany.com/feartofreedom ) (free)

paulag01 5 pts

Great idea Virginia...of course most people don't think to be so organized & proactive, but it IS an excellent strategy.  Thanks for chiming in.

Paula Gregorowicz
The Paula G Company
http://www.thepaulagcompany.com

Learn 5 Steps to Move from Fear to Freedom ( http://www.thepaulagcompany.com/feartofreedom ) (free)

Virginia DeBolt 5 pts

and stuck it in the note book that has my will and other legal documents. My kids know where this is, and they know how to find my passwords. I hope they can take care of things without too much hassle from a TOS agreement.

Virginia DeBolt
BlogHer Technology CE ( http://www.blogher.com/blog/virginia-debolt ) | Web Teacher ( http://www.webteacher.ws/ ) | First 50 Words ( http://first50.wordpress.com/ )

nedacasta 5 pts

It definitely makes sense to consider all of these things now that most of us our so entrenched in the digital age.  A good friend of my little sis passed away.  I didn't know her but seeing her My Space profile and knowing that this person was no longer around to  post status updates and that it would be sitting there for all eternity was sort of erie.   

nedacasta 5 pts

It definitely makes sense to consider all of these things now that most of us our so entrenched in the digital age.  A good friend of my little sis passed away.  I didn't know her but seeing her My Space profile and knowing that this person was no longer around to  post status updates and that it would be sitting there for all eternity was sort of erie.