At Customers Rock! you will find musings about topics that focus on customers: customer experience, customer-company mishaps, customer strategy thoughts, customer service and support stories, marketing, and other relevant topics.
Cynthia D'Amour on Leadership and Life is a discussion of leadership lessons learned through every day life experiences.
The emphasis is on association chapter leaders - whether leading local, state or national chapters.
Cynthia D'Amour, MBA is a leadership strategist and president of People Power Unlimited, LLC. She's the author of six books including: How to Turn Generation Me into Active Members of Your Association and How to Recruit Generation Me.