- Share This Post
- Pin It
- 12
-
Sparkle (0)
Not so long ago, customers understood the rules. In order to be served or enter a business establishment you had to adhere to easy to follow dress codes. The rules were simple
Today, not so much.
If you go to London you better have clean clothing. 
When in Australia, you may find some very specific instructions on what is and isn't acceptable dress wear.
To help explain its dress code, the Vatican opts for visuals, The result? Everyone knows exactly what you can and cannot wear. 
Which brings us to the very bizarre saga of Southwest Airlines and the young woman one customer service representative said was dressed too inappropriately to board the flight. It does have many consumers scratching their heads and saying, 'WTF?"
On Friday, Kyla Ebbert- the young woman who got the tongue lashing from the Southwest Airline's customer service representative appeared on The Today show.
The incident was reported online by Mike Celizic
In an exclusive appearance Friday on TODAY, Ebbert modeled the outfit she says she wore on the flight in question. It consisted of a snug-fitting white top with a scoop neck that stopped just short of showing cleavage.Over the shirt was a green sweater that buttoned underneath her bosom. It was finished with high-heeled sandals and a white denim mini-skirt with a fashionably frayed hem.
According to the report, it was after Ms. Ebbert was on the plane and listening to the flight attendants go through their pre-departure routine that a Southwest employee identified only as "Keith" told her that her clothing was inappropriate and asked that she change her outfit.
He told me, ‘I’m sorry, but you’re going to have to take a later flight. You’re dressed inappropriately. This is a family airline. You’re dressed too provocative to fly on this flight,’ ” she told Lauer.
“I said, ‘What part of it, the shirt, the skirt? Which part?’ “ Ebbert continued, recounting her conversation with Keith about her outfit. “And he said, ‘The whole thing.’“ I said, ‘I didn’t bring any luggage with me. I don’t have anything to change into. What can I do to make sure I can get onto that flight?’ I had a doctor’s appointment. I had to be there.”
“He said ‘You can go to the gift shop and you can buy something to wear there. Until then, you’re not flying on this flight,’ ” Ebbert said.
A compromise was finally reached when Ebbert promised to pull up her top, which wasn’t showing cleavage to begin with, and pull down her tiny skirt.
That led producer Dan Fleschner to write on allDay Today's Family
Blog,
At first, when she appeared on the set, it didn't seem like her outfit was so inappropriate. It was clear that her skirt was pretty short, but it didn't seem worthy of getting a lecture from a customer service representative on how to dress.
But when she sat down, we learned just how short that skirt was -- when she flashed our national television audience. Yeah, that skirt was short.
So there are a lot of questions here. What is appropriate dress for flying? Who should decide what is appropriate? Should airlines have a dress code? And without a dress code, can an airline block someone from flying?
The story is accompanied by a poll-- 51% say Southwest is wrong.
Southwest Airlines has a blog called Nuts About Southwest. So far the only response by Southwest is this post called a Different Perspective
A lot of you are familiar with the Southwest Airlines Customer who was asked to cover up her outfit, and there has been a lot of attention devoted to this subject. In fact, the Customer was on the Today Show this morning. You might be interested in the perspective of one of the show’s producers, Dan Fleschner.
Blogs being blogs, Southwest is getting an ear full from its customers.
From Robert k Ando
What has happened to the Corporate Culture thing? The shoddy treatment of the beautiful, young Miss Ebbert has me wondering. She should have gotten an apology. Has Southwest gotten too big for its hot pants? Oh for the days of friendly, beautiful young ladies in orange hotpants and free fifth of scotch or bourbon on holiday flights!!! I am so disappointed that I may not fly SWA for















