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Jory Des Jardins is a media consultant, and co-founder of BlogHer. She writes on women's business issues, marketing, blogging, and entrepreneurship fo...
 
 
 
 

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The not-so-coincidental rise of Stalk Marketing and the English Major

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I used to joke that as an English Major I was surrendering to a life of unmarketability. I could learn to adapt to many things, so there was flexibility in my career decisions, but I'd never have skills that companies would pay big bucks for.

And yet, the rise of the Right-Brained is happening in my lifetime, in ways I hadn't anticipated. Perhaps the jacks-of-all-trades don't have to find "real" jobs. We just have to do what we love.

I was encouraged--and a bit frightened, frankly--when I read about the targeted marketing tactics of information-technology company Unisys, which is hoping to attract C-Level decision makers at Fortune 500 Companies.

According to an article published last week in WSJ Online:

Around 20 high-ranking executives at corporations such as Subaru of America, DHL, Citigroup and Northwest Airlines will get a surprise when Fortune magazine arrives on their desks this week. Each will find his or her own face gracing the cover.

The covers are one-of-a-kind mock-ups wrapping the actual Fortune edition ... If an executive flips over the mock Fortune cover, he or she will discover a letter -- also individually tailored -- from a senior Unisys manager describing challenges in the target's specific industry. The Fortune "cover wraps" also offer personalized Web addresses, where the executives can find mock news videos that mention their names and tell how they achieved business success. To reinforce the message, Unisys is placing billboards and outdoor signs -- albeit without information-chief portraits -- close to the executives' offices. Some ads will even appear on video screens in the elevators of their office buildings.

In order to make this "hypertargeted" campaign possible, Unisys' media buying agency, Omnicon Group's PHD, had to send field teams to research their targets and scope out potential coffee shops, eateries, and places where interaction with the brand might occur.

Reading about this I was initially a bit put-off: That scene from the film Minority Report when Tom Cruise is walking through a public space, and all advertising billboards are customized to his profile, is a disturbing concept. Being typed by marketers can be a limiting experience because even if the label applies, you only notice how it falls short. It causes me to protest, "You don't KNOW me." My brain goes into anti-commercial, Kill-Big-Brother mode, not "Wow, cool idea" mode.

Even though marketing is becoming an increasingly customized/segmented practice, we are most comfortable with a bit of space between us and the product, space that allows us to determine how we will react to it.

I shouldn't be so surprised by the Unisys example of Stalk Marketing. I'm seeing more and more how smart companies are finding ways to access their target influencer. BlogHer benefits from companies who want to reach women, or more specifically women with children, say, or women with businesses. Companies want to be where these women "live" online.

Still, I draw the line when companies want to reach women with children, who are wearing a yellow tank top and are currently watching CSI. On some inherent level this degree of specificity, where behavior is gauged in real time oogs me out. It attempts to know too much. Frankly, as a consumer, I'd rather tell you myself.

On another level I am encouraged by campaigns like the Unisys one. If more of them are deemed successful, the bulk of marketing dollars spent on multiplatform campaigns will shift. Companies like Unisys won't be making ad buys based on traffic, eyeballs, circulations, or Nielsen ratings, but on innovation, production, good content, and great IDEAS. The onus will shift from the bean counters to the creatives when it comes to deriving real value from marketing.

This is what we preach at BlogHer when we speak to advertisers: Don't look for the traffic, look for the conversations, look for The Compelling. Or, look for the well-expressed mundane.

Suddenly I, and every other liberal arts major who couldn't find decent-paying work after college, feel very, very relevant.

Jory Des Jardins also blogs at Pause.

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bobafifi 5 pts

> Suddenly I, and every other liberal arts major
> who couldn't find decent-paying work after college, feel very, very relevant.

Wow Jory! That cover had me fooled. I thought for sure you had made the 'Big Time' ! :-)
I can imagine there's plenty of people that would just love to have their mugs on covers like that so they can put them in strategic places at home or work. ;-)
What a concept!

-Bob
bobafifi.com ( http://www.bobafifi.com )

usedviolins.com ( http://www.usedviolins.com )

fluteplayer.net ( http://www.fluteplayer.net )

vkitty9 5 pts

So..should I be worried, being an English major myself?

Granted, I have four years (at least) to fret about it.

Inness

Nordette Adams 6 pts

I noticed this post because it said "English major." I remember when I returned to school as a nontraditional student after having two children. I fought against returning to my original major, English, having thoughts similar to yours. "What will I do with that degree?" The head of the English Department took me under her wing and said, "If you're good at what you do, finding a job won't be a problem. Companies can always use good writers."

Since then my daughter ( http://read.writingjunkie.net/deviations.html ), who started college as a Computer Science major, has switched to pursue an English degree. She's an exceptionally good writer and I told her to go into English long ago, but who listens to her mother?

And my son's sounding more like an English major every day. I've taught my children to pursue their creative passions.

I enjoyed this post.

"Love is liquid. Be drunkards!" ~~Nordette ( http://sw.writingjunkie.net/roostingbirds.html )

Brian 5 pts

Jory, I think you just coined a new word. Unless you took it from the guy who wrote about it here ( http://nolin.typepad.com/one_mans_pop_culture_comm... ), who uses it in a similar meaning.

Congrats!

Brian blogs about client services ( http://allforyou.wordpress.com ) in internet marketing

Jory Des Jardins 5 pts

Nordette! I wholeheartedly agree with your advice. I know tons of techie people who learned the computer skills afterward. The English degree is a good primary coat, the other stuff the trim.

Jory Des Jardins
BlogHer
Personal Blog Pause ( http://www.jorydesjardins.com )

Jory Des Jardins 5 pts

Brian,

OMG! I had NOT seen that post! Damn, and I thought I had coined a new term. Unfortunately he wrote his post in April, so post dates prove he coined it first. Consider me a popularizer ;)

Jory Des Jardins
BlogHer
Personal Blog Pause ( http://www.jorydesjardins.com )