I recently received yet another notice of the unauthorized access of my social security number. Since I live in California which requires disclosure of this information I have received notices from my bank, credit card companies, the government and the latest from a university I attended. As these notices remind me, there is no such thing as privacy these days and I must do whatever is in my meager power to protect my information. So I thought I'd share some of the steps I've learned of to protect oneself from identity theft and steps to take if one unfortunately becomes a victim.
To start, it cannot hurt to cultivate a bit of healthy paranoia offline as well as on. Family members and low tech thieves are often the culprits rather than online hackers.
1. Shred (with a cross-cut shredder) everything that has your name, address and any personal information.
2. Place outgoing mail into postal mailboxes and don't leave them in your own for the mail carrier to pick up.
3. Use gel ink pens to fill out paper checks so that thieves cannot wash and reuse them.
4. Do not give out your social security number unless absolutely necessary. It is necessary in situations where you are requesting credit be extended to you or when you are receiving income. It might make your life difficult but you don't have to give it out for identification purposes. For example, I no longer fill out that requested information at doctor's offices and I've only had to argue this twice in the past several years. If in doubt in other situations take some time to investigate whether or not giving the information is required or if there are alternatives.
Also, be wary of giving your drivers license - for example when car dealerships ask to make a copy before allowing you to take a test drive it's sometimes so that your credit can be checked while you're out.
5. Do not carry your social security card with you in your wallet.
6. Opt out of receiving pre-screened credit card offers at either optoutprescreen.com or at 1-888-5-OPTOUT. You will have to give your social security number to do this but it is OK to do so here.
7. Opting out only affects those companies who are trying to gain you as a customer, not those who already have you a customer. You'll have to contact companies you do business with directly to opt out of allowing them to "share" your information with other companies. Some companies make you do this every year so make sure you read the annual privacy notices financial companies are required to send you. Also, companies with whom you have an "existing relationship" are allowed to call you even if you sign up for the federal do not call list but you can request directly that they put you on their do not call lists.
8. Do not ever click on any link in an email that asks you to update information. Type in the URL yourself into your browser if you want to check your account.
9. Before you provide any sensitive information on a website look for an "https" url and a padlock in the lower right corner of your browser.
10. Protect your computer with firewall, anti-virus and anti-spyware software all of which can be purchased or found for free. Make sure you maintain subscriptions for updates or that you regularly check for them if subscriptions are not available.
11. Consider using credit cards rather than debit cards because there is some debate about the security and liability protections afforded by debit cards whereas the rules for credit cards are clear.
12. Check your credit reports regularly for free at annualcreditreport.com (bypass options to pay for credit monitoring unless that's a service you want). This is the "official" government mandated site and others are set up to sell you reports and services. Also, you will not get your credit score through this site, you have to visit myfico.com and pay for scores. Something to consider is pulling one free credit report from each of the three credit bureaus every four months so that you are continuously monitoring throughout the year. You can also purchase credit monitoring services from the credit bureaus.
13. If you live in a state that allows them, consider placing a credit freeze. A credit freeze prevents credit being opened up using your social security number unless you request that your account be opened up. This can be done when you're applying for a mortgage or other lines of credit. It will make it difficult for you to spontaneously open retail store accounts to get 10% off on a shopping spree. Those accounts are generally not great for your credit health so think carefully about how important it is to keep that option open to yourself.
If you are a victim, take these steps:
14. File police reports.
15. Close any compromised accounts.
16. Place a fraud alert on your account at each of the three major credit bureaus - Equifax, Experian and Trans Union.
17. Seek support. Here is a great post from The Consumerist from someone who has been a victim:
3) Breathe. You CAN get through this. It feels totally violating and nasty and it is. You will care a lot and other people will not care so much and no one seems to understand the enormity of what you feel. This too shall pass. Breathe. It really is one of those "no big deal" things until it actually happens to you but until then people just don't really care about the injustice of it all.
18. Consider supporting federal legislation which provides strong protection and does not lead to weaker protection than some states currently provide as lobbyists for credit card companies have consistently managed to water down proposed legislation with.
Here are several sites with additional information and resources:
Deter. Detect. Defend. from the Federal Trade Commission
Identity Theft and Fraud from the Department of Justice
Identity Theft Electronic Fact Sheet from the Social Security Administration
Comments
You are an angel
BLESS YOU FOR THIS!
I just got back from the bank trying to unsnarl this very situation. I will head for the police station tomorrow.I got hit hard hard hard. It will take up to 30 days to restore the amount stolen, as it was over about 25 charges that have to be investigated. Now, how do I put those alerts you mentioned at the credit bureaus?
I am lucky enough to have dealt with a compassionate banker about all this...whew!! But I swear it has had my stomach in my shoes since I found out.
Thank you so much for the advice. I will heed every scrap of it!
Mata H
~~ Contributing Editor, Mata H. also blogs relentlessly at Time's Fool
Great info, Maria, and Mata I'm so sorry!
Maria, thanks so much for this post, I just learned about ten things I didn't know.
Mata, I'm so sorry you had this happen to you. What an ordeal it must be, and in the middle of your house hunt, too! I hope that you can pull the pieces together quickly and without any lasting repercussion.
Birdie
Birdie's BlogHer Contributing Editor Blog
La Pajaro
Beauty Dish
I'm glad I could help
I'm happy I could help in some small way. I am so sorry to hear of the situation you are going through.
Here is the information I have from my latest alert letter:
"By placing a fraud alert on your consumer credit file, you let creditors know to watch for unusual or suspicious activity in any of your accounts, such as someone trying to open a credit card account in your name.
To place a fraud alert, call one of the following three major credit reporting agencies. Your phone call will take you to an automated phone system. Be sure to listen carefully and indicate that you are at risk for credit fraud.
You need only contact one of these agencies, which will automatically forward the fraud alert to the other two.
Equifax
888-766-0008
Consumer Fraud Division
P.O. Box 740256
Atlanta, GA 30374
http://www.equifax.com
Experian
888-397-3742
Credit Fraud Center
P.O. Box 1017
Allen, TX 75013
http://www.experian.com
TransUnion
800-680-7289
Fraud Victim Assistance Department
P.O. Box 6790
Fullerton, CA 92834
http://www.tuc.com
Soon after you place a fraud alert, you will receive credit reports by mail from all three credit reporting agencies. In the credit report:
1. Check you personal information, including home address, Social Security number, etc., for accuracy.
2. Look for any charges you didn't make.
3. Watch for any accounts you didn't open.
4. Note any inquiries from creditors that you didn't initiate.
If you find anything that looks wrong or suspicious or that you don't understand, call the credit agency at the telephone number listed on your credit report."
Since you live in MA you aren't able to place a credit freeze. I'd encourage you to support legislation in your state and nationally that would provide greater protection against identity theft.
Actually ..
Maria -- I live in NJ right now -- but am looking to move to Mass....Thank you again for your prompt and savvy aid. Hugs and gratitude from me -
--Mata
~~ Contributing Editor, Mata H. also blogs relentlessly at Time's Fool
NJ does allow credit freeze
New Jersey
Applies to all consumers
Fees: No fee for initial freeze. Up to $5 to remove, temporarily lift or have
PIN reissued.
Consumers are also permitted to make such requests directly to consumer reporting
agencies via secured electronic mail.
Effective date: January 1, 2006
Text of 56:11-44 et seq. in bill form: http://www.njleg.state.nj.us/2004/Bills/S2000/1914_R1.PDF
How to place your security freeze in New Jersey: http://www.njdobi.org/creditfreeze.htm
You are the best
Maria -- you are a jewel! I have referenced this thread on my blog, and encouraged people to read, copy and keep handy what you wrote. I hope other BlogHers do the same in getting the word out. I was STUNNED by how many people have told me that it has happened to them as well, or to someone they know.Thanks again for the help. I owe ya'.
-Mata
~~ Contributing Editor, Mata H. also blogs relentlessly at Time's Fool
I was a victim of identity
I was a victim of identity theft back before it even had a name - maybe 9 or 10 years ago. Anyway, someone got my personal info from where I worked at the time, and spent over 9 thousand dollars in Atlantic City! My credit card company immediately reimbursed me (since the most I had charged at that time was 400 dollars, and I had never been to the Trump Taj Mahal). The real problem came when I went to the police department: The cop and detective there looked at me like I was out of my mind. It was just all brand new to them.
Then I was on the phone with the credit companies for what seemed like hours...sigh. I wish I had all this information, back then. Would've made it so much easier.
Thanks for blogging it now - hopefully others will be spared my truly pain-in-the-a*s experience.
My Travel Site
Good information
Great post and very helpful information. Thanks for putting it all together for us, although I'm sorry you had the need to learn about it.
http://www.webteacher.ws/
http://first50.wordpress.com/
Good Stuff
Thank you for posting this. I am going to print it out and get working through those I have not implemented already.
It is sad that we need this information and have to protect ourselves at all but thanks pulling it together for us.
Freddie
Real Estate Professional
NJ Housing Report
More tips for fighting identity theft
I received this link from Jimmy Atkinson at Credit Advisor with 24 tips for recovering from identity theft