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Over recent years, we've seen how social media and "web 2.0" sites have changed how we use the internet. Now we're starting to see how we use the internet change how we think about and interact with non-internet things.
Take politics. If you've been paying attention to the news lately, you've seen how presidential candidates have implemented community-style websites as key parts of their campaigns. A quick glance at the BlogHer Politics & News blogs shows more and more posts relating to how the very fabric of campaigns is changing as candidates and their campaign staffs learn how to navigate the waters of the blogosphere.
The blogosphere isn't just covering the political challenges of the day -- it has become a big political challenge of the day.
Of course, this kind of thing isn't quite new. The disruptive nature of "web 2.0" has been the focus of forward-looking businesses for some time now. On SiteProNews, Kalena Jordan writes that social media is "The Instant Brand Killer":
The good news is that social media is user driven. The bad news is that social media is user driven. Yes, there's the rub. Users are fickle creatures - they can love a product one minute and then drop it like a lead balloon the next, depending on their experience with the product, a rumor, or whether they have had their morning coffee yet. And if their experience is bad, the noise is generally louder. To protect their reputations it's not just journalists that companies have to impress these days. It's anyone with a computer and an Internet connection. Love it or hate it, the user community now has enormous power over the online reputation of a company or brand.
Not surprisingly, businesses and individuals alike clamor for the attention and mostly enjoy the limelight that social media can bring. Others hate the intense scrutiny that often accompanies the popularity. An example is usability blogger Kim Krause Berg's unpleasant first experience of Digg - I Don't Digg Being Dugg (http://cre8pc.com/blog/archives/198).
Users aren't the only fickle creatures. So are voters. Now, after working primarily the margins in prior years, we're seeing social media play a similarly disruptive role in politics -- especially presidential campaigns -- as it has in business, by taking control of the message away from the campaign managers and placing it into the hands of the people ... all of the people.
Whoops!
The mix between political and blogging communities can get rough, and the politicians aren't always coming off well. It doesn't seem like they were quite expecting that. What with the choice by several campaigns to make their announcements online first, rather than on network news or talk shows (or comedy shows), perhaps the campaigns didn't quite know what they were getting into -- especially with regards to the inevitable trolling and flare-ups that can happen in the political blogosphere ... or how some loud, well-financed political operatives can get at politicians who've committed themselves to listening.
As a result, DC insiders are already getting gun-shy when it comes to the internet. Get a kick out of this post from Liza at culturekitchen:
I was told by a party insider they could not link to this blog because I used the word "panties" in one of my posts.
Yes people. Like 9 year-olds, Democrats are skittish of the word used for a girls' cootie catcher.
Do I have to be a multi-millinaire political socialite or a couple of guys dressed in blog drag for it to be acceptable? What of the DNC linking to the aforementioned blog back in 2004 when it had a media dilettante who's shitck at said blog was to endlessly pepper her posts with sodomy jokes?
Does choosing not to link to this blog have something to do with common decency or is it just out right censorship?
What will happen to the American political culture that has been safely ensconced in the one-way announce-only paradigm of the mainstream media, as it continues to interact with a voting populace that has platforms to talk back? It's already proving a volatile mix.
And we're only just getting started in this campaign.
Recently, Lynn d Johnson wrote about a new political website, techPresident:
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