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Not all amusement park First Aid are created equally

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As the mother of two little boys, I have had more than my share of emergency room visits. Whenever we go on vacation, I secretly hope and pray that we will not need to call our doctor, visit an emergency room or require a prescription medication. Our boys have tested this several times. At my brother’s wedding, NHL was very sick and nearly had to go to the ER.

Of course, JSL the over achieving little brother, who must always top his big brother (be it febrile seizures or trips to the ER) taught us something else in February. While at Disney World on our family vacation part of the Disney Social Media Moms Celebrations (#DisneySMMoms), he got hurt twice (about the incidents from TechyDad). Thanks to the injury, our family visited Disney World First Aid twice. We now know the care that we received at Disney went above and beyond other amusement park First Aid. Here is a summary of the February incidents:

Injury #1: We were in Animal Kingdom and JSL was wandering around following NHL. He was getting tired and slipped on his own two feet. He face-planted right onto the concrete below him. He was hysterical and I immediately saw his forehead swelling. Lucky for us, the Animal Kingdom (and all Disney Parks) has First Aid stations clearly marked. We were able to follow the signs right to where we needed to go. We signed in and the EMT helped us assess the injury. He was great talking with us and getting us several ice packs to reduce the swelling on JSL’s head. We went on our way and thanks to that gentleman, JSL eventually kept the pack of ice on for a long time.

Animal Kingdom First Aid

Injury #2: While I was at the DisneySMMoms breakfast, I received a text from TechyDad. He wanted me to know that JSL had gotten hurt. My heart sank and I did not know what to do. Eventually, I found out that he had fallen out of our rental stroller head first onto the marble floor at the Polynesian Resort. The Cast Members within the Polynesian were awesome. They gave TechyDad ice for the injury and asked if he needed anything else. They also took information about us down. TechyDad opted to take JSL to EPCOT, where I was located and have him checked at their First Aid. He did not feel that a concussion was involved and likely looked worse than it was since it was the same spot. First Aid at EPCOT was great and reassuring to hubby. Later that night, when we arrived back into our room at the Polynesian Resort, the phone was flashing. On the phone was a message from the manager of the resort. He wanted to see how JSL was doing. A phone number was given and told to call at any time if we needed anything else. Kudos to Disney for amazing follow through!

Although I was impressed at the time with Disney’s clearly marked First Aid areas and EMT workers, along with supervisors that follow-up, it did not register until recently. I guess I assumed that all amusement park First Aid would be the same. Please insert me slapping myself in the head for being naive. SERIOUSLY!

On June 19, we were using our season passes for our local amusement park. We were having an amazing time. TechyDad and NHL went onto a roller coaster together (kind of like Big Thunder Mountain for Disney People to compare). When they got off the ride, NHL was upset. They explained that his head was hurt at the end of the ride. We all went to find a restroom and regroup. When I got out of the bathroom, NHL started to really complain about his head. I looked down and started to see BLOOD coming through his hair. The kid has thick hair. At the mention of blood, NHL began to get upset. Someone cleaning the bathrooms saw what was going on and asked if we needed help. I asked where First Aid was.

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