Reflections from Mashable Summer of Social Good Conference

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I was honored to speak at the Summer of Social Good conference hosted by Mashable, a popular social media and technology blog and a big geek favorite.
This was the culmination of the summer long initiative to help raise
money for four charities, Humane Society of the United States, World Wildlife Fund, Oxfam, and LIVESTRONG.

The event was hosted by the amazing Shira Lazar who currently hosts
Mahalo’s This Week In YouTube and is the Editor-At-Large for
CondeNast’s Jaunted.com travel blogging from around the globe. I didn't realize this, but she is
also the founder of the The Society For Geek Advancement, which aims to bring together geek culture for social good.

The most dramatic moment of the conference had nothing to do with charity fundraising.  It was the surprise marriage proposal on the stage from Mashable's COO Adam Hirsch to Managing Editor Sharon Feder (she said yes)!   (You can read more about that here).   And while Pete Cashmore announced that he would be doing a charity event in September around his 24th birthday, I'm wondering what charity wedding registry Sharon and Adam will register with?  (Kiva?)

Randi Zuckerberg of Facebook delivered the opening keynote.  It covered many examples of how people were using Facebook for online activism as well as how nonprofits were using it for fundraising.  She also included some practical advice.  I've heard Randi speak a couple of times, including this informative webinar hosted by NTEN.  The big news for me was news about virtual gifts for charities.   Facebook is piloting virtual charity gifts to users, the
proceeds will support micro-lender Kiva, Project
Red, the World Wildlife Fund and Toms Shoes.  The feature may also open up more broadly after tested.

The Wall Street Journal covered her keynote, as did the Chronicle of Philanthropy.  They picked up on these practical points:

• Don't rely on groups in Facebook, have a Fan page to take advantage of Facebook's viralness.  (You can do a lot with the look and feel of your Fan page - see the example of my landing page (or look at the welcome tab if you've already joined).  This custom landing page was created by the good folks at Sprout.)
• Be a little less "formal" and try a few fun updates and other content that sparks conversations.  Randi suggests that having a personality is an asset.
• Use video. Groups that post video on their fan pages are
  typically able to create more personal messages. And those messages are
  more likely to be shared with others.

• Tag
  liberally.  Take pictures at
  events and post them to their Facebook pages. When they post the
  images, they should tag the people in the photos — a process that
  notifies those who are friends of the people that they have been tagged
  in a photo on a charity’s page. Those notifications draw more traffic
  and, in turn, more supporters, to a charity’s page.

• Incorporate
  Facebook into your events. If you have a special event, make sure you
  invite your Facebook fans to the party, too. You’ll probably attract
  more people — and Facebook will tell all of their friends that they are
  coming to an organization’s event.

Skeptics in the audience tweeted about the limitations of tool-centric campaigns or wondered if, at the end of day, there was any on the ground social change.  Was it all hype?
    

The morning included a speech by Kari Dunn Saratovsky who talked about offline/online connections as well as some of the challenges that charities face such as cause fatigue and slacktivism.   

She also mentioned that the Case Foundation will be doing the giving challenge for a second time, so stay tuned.   She asked the big question: Is all this making us smarter philanthropists (and organizers and leaders)?  Folks like Brian Reich are skeptical. 

Photo by Peter Clayton

Toby Daniels, from Think Social, who was called in at the last minute, did a fantastic talk.   Best of all, I got to finally meet him and Scott Harrison from charity:water face-to-face.  (Check out this post by Toby over at Think Social about storytelling using charity:water as an example.)  There were also presentations about Global Giving and Causecast.

The nonprofits Humane Society of the United States, World Wildlife Fund, Oxfam, and LIVESTRONG each gave excellent presentations on how their organizations are using social media.  I enjoyed hearing the latest update from Carie Lewis about her organization's experience in social media crisis mode and the recent controversy with