- Share This Post
- submit
- 0
-
Sparkle (0)
I just received the following email from Kendall today. It's amazing that these type of things can still go on undetected. Pay close attention
Subject: Cramming
I’m sure you are wondering what this email is about based on the subject. I just found out today while paying my Verizon phone bill, that I have become a victim of what is known as “Cramming”. Cramming is when a 3rd party organization not affiliated with your phone provider places charges on your bill, typically under $20 so that you will not notice. In my case it was a charge for $16 for “voicemail services”. Typically I would never have noticed the charge because I very rarely read through my phone bill completely. But I had recently changed plans and the total amount was higher than what it should have been.
When I spoke to the people at the “Voicemail Services” company, they were very SHADY! Once I started asking questions, the rep was talking as fast as he possibly could to rush me off the phone. What I was able to get out of him was that “John Minicucci” had signed up for the service online and used my phone number as the billing telephone number. At this point I’m amazed that it’s so simple for someone to bill something to your telephone number without your expressed permission. So after I got off the phone with the con-artist company I immediately called Verizon to get the charge removed and placed a block on my line to prevent 3rd party companies from billing the line.
Moral of this story is, even though it’s a pain....make sure you read through your phone bill or at least skim through it.
Sincerely,
Your Consumer Watchdog J
