how to fire your oldest client

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A reader writes: I’m a web copywriter, and my oldest client (I’ve been with her for 6+ years) is like a family member to me. A family member who drives me nuts, is incredibly high maintenance, and likes to take all the credit for my successes, but also one who I admire and appreciate. After all, it’s primarily through her word-of-mouth that I’ve built my business over the years, and I am grateful. . . .

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