Why Change is Hard

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One of the first things that any student of public administration learns is that bureaucracies don’t like to change. Once you set up an organization and procedures, it s is very, very difficult to make alterations, because the people who operate these bureaucracies have some skin in the game. Paychecks and ego and plain old resistance to learning something new are the sand in the gears of reform.

Read more from Why Change is Hard at Apt. 11D