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Paula Gregorowicz, owner of The Paula G. Company, helps you discover and successfully create the work you are meant to do in the world. Through the p...
 
 
 
 

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Staying Grounded in the Face of Big Clients or Big Money

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Do you feel intimidated in the face of powerful clients or big money? Have you ever changed your policies or compromised your mode of operation to accommodate a client or employer because they were affluent or yielded power? If you have, you've sold yourself short because of a hidden (or sometimes not so hidden) intimidation factor that happens when you stand in the face of a seemingly powerful force.

We all naturally are drawn to want to land that big job or big client. The lure of big money drives us all even if money is not really our primary motivation. The right job or client, for you, can be great, yet in the rush of possibility or pressure, sometimes you can totally lose sight of what you really want. A promise of a big windfall followed by a weak moment can lead you down a path opposite of your vision and what you initially set out to create. Before you know it you're careening down a hill without brakes.

What you need to succeed in these instances is the ability to stay grounded and centered even while in the face of big clients or big money. Grounded so you can make a conscious choice and not get sucked into the lure of a fantasy that you don't even want. My favorite description of this phenomenon was written by Pam Slim of Escape from Cubicle Nation when she wrote "Choosing Between a Crack Pipe and a Shot of Wheatgrass Juice". She describes this rush of temptation of being pulled from her current vision like this:

Yesterday, I had a jolt of adrenaline which I would only imagine could be equated with the rush felt by crack addicts. I was asked to facilitate a meeting of high-powered female executives, politicians and movie stars all in support of a really good cause. It is the kind of opportunity that is the consultant’s version of a P Diddy video, except instead of vats of Cristal and scantily clad beautiful women, it is elbow-rubbing with Gucci-clad female executives, exchanging gold-plated business cards and magical phrases such as “you should really talk to …”

As she shares in this post and in more depth in her book, at times like these you need a swig of wheatgrass juice:

Keeping clear with my life purpose and business vision, which I call drinking wheatgrass juice, will give me long-term physical, emotional and spiritual satisfaction. It is not a fast high, it is a lifetime of making smart, healthy choices.

This metaphorical wheatgrass juice is a way of staying grounded in your vision, your desires, your career even when tempted to bend to satisfy a difficult client's demands or indulge in a short-term high that would pull you off course. 

I love Andrea J. Lee's take on this subject in "Big Client. Big Money. (Big Intimidation. Or, not?) | Top 10 Tips for Handling Yourself in Those Moments, Part 1".  In her experience, big money doesn't have to be unnerving, but can instead have a solid, grounded, and fortifying influence.  Her #1 tip speaks directly to the point I started this article with:

(1) Don’t be overeager/gush/be awed by celebrity or fame.

This is one of the most off-putting energies you can bring to the table. In fact, one of the biggest ways you can distinguish yourself working with affluent clients is your lack of flightiness. As thrilling as the opportunity might be, standing solidly on your own two feet, comfortable in your value, you will signal your likely ability to work well together long term.

You're witnessed it. You've likely been the one doing it.  But that gushing "yes, yes, yes" thing that happens when you're in awe of or feeling 'not worthy' of being in the presence of someone with power or money sells your self-esteem up the river.  Everyone is on equal footing in this world from a worthiness standpoint.  Stand in your own space and BE there.

This approach is handy not only for that prospective job or client but also for dealing with existing clients, co-workers, bosses, etc. Firing a client is not always easy, but again, sometimes it is just what you need - a swig of Pam's wheatgrass juice.  Consider this - there are many different ways to fire a client, but all require that you stay grounded in yourself regardless of whether the client is some bigwig

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paulag01 5 pts

As I learned from my parents -- we all put our pants on one leg at a time.  So early on it was instilled in me to treat all people with respect & kindness and not get all gushy over someone who is "big".  In all my jobs I was as friendly with the cafeteria workers & janitors as the C-suite folks (And sometimes I had better conversations with the janitors...but that's another post!).

Paula Gregorowicz
The Paula G Company
http://www.thepaulagcompany.com

Learn 5 Steps to Move from Fear to Freedom ( http://www.thepaulagcompany.com/feartofreedom ) (free)

Beverly Flaxington 5 pts

My philosophy has always been to treat all of my clients exactly the same -- be it one of the largest companies in the world, or a small 2-person firm. It seems like the fair and ethical thing to do -- focus on the client, not what they are paying or what "prestige" they may have. In fact often I'll bend over backwards for the smaller one and have reaped many, many rewards in the form of referrals for doing so! The downside to the large firms is that they can drop you in a minute because of a change of staff or focus. The smaller firms often will stay loyal and, over time, might even end up being the ones who are much more profitable. In any event, it's just an ordinary person on the other side of the table no matter what the venue. And, in this economy I've had some very high-powered people laid off from big companies calling me looking for jobs and networking!

Beverly Flaxington

Blog: Dealing with Difficult People ( http://dealingdifficultpeople.blogspot.com/ )

Book: Understanding Other People: The Five Secrets ( http://www.understandingotherpeople.com/ )

ethos360 5 pts

Most big time or big money clients don't want to be gushed over especially if you operate a consulting type business. They are coming to you for experienced third-party objectivity not to be glad-handed. They get enough glad-handing and can recognize it from a mile away. The temptation to go overboard is always there but can easily come across as overly aggressive or at worst needy. Stay cool and maintain composure. They will respect it.

Great blog post. Thanks.

Ellisa Brenneman                                                                                                     www.ethos360.com ( http://www.ethos360.com )

paulag01 5 pts

You got it cluelesscrafter -

First know what you really want...then lay the groundwork and boundaries.  And to also be able to stay grounded & in check with those when in the face of something tempting & lucrative that does not align with what you want (even if it is a great shiny, bright object like opportunity).

Paula Gregorowicz
The Paula G Company
http://www.thepaulagcompany.com

Learn 5 Steps to Move from Fear to Freedom ( http://www.thepaulagcompany.com/feartofreedom ) (free)

cluelesscrafter 5 pts

As my husband and I grow in our careers, we have been talking a lot about boundaries.  How many hours, how much effort, how many fewer hours of sleep can each of us take to get to where we want to go.   

It seems to me, that  it is important to lay the framework for how you want to work and how you want to get to your anticipated position now rather than later.  If you set the boundaries now, people will learn how you work and what you hope to get from your career.

http://www.thecluelesscrafter.com/