Conflict Resolution / Interpersonal Conflict

Are you experiencing conflict at work with colleagues, peers, a supervisor? Or at home with family members or with friends? Or with a business partner?

By working with  you or with you and the person with whom you are experiencing conflict, conflict resolution counseling can help you:

By providing insight, strategies, counseling and facilitation to resolve issues and get to a win-win situation.

These are five behaviors which can help you resolve conflict in almost any situation you encounter.  These behaviors will help disagreements from escalating.

Openness: Use “I” statements and state your feelings and thoughts openly and directly, including the nature of your disagreement.  Don’t say negative things about the other person.

Active Listening: Make sure you are really hearing what the other person(s) is saying. 

Empathy: Try to feel what the other person is feeling and “walk in their shoes”. 

Goals: Focus on identifying any mutual goal(s) and identifying the problems or issues. 

Positive Attitude: Look at this as an opportunity to identify areas of agreement and better understand the whole situation to get to a better solution. 

Equal Treatment: Treat the other person and their ideas and opinions as equal to your own. 

Respect: With regard to communications, each person has to demonstrate respect for the other. .

Please call or contact me to make an appointment.