To listen to The Hershey's Company tell it, no one in their organization had any idea that the packaging of their new candy had an eerily similar appearance to a heat-sealed bags of cocaine, crack, heroin and other assorted powdered drugs.
Right. And M&M's melt in your mouth, not in your hands.
Never mind that when a Philadelphia police officer bought a pack in a Target Store he was so convinced that the candy was an illegal drug that he sent it to a lab for testing,The Hershey's company is sticking by its story. As their spokesperson told ABC News,
"...each pouch made by two dissolvable mint strips bears the Ice Breakers logo. "It is not intended to simulate anything," said spokesman Kirk Saville."
When the story first broke last week, blogger B.L. Ochman criticized Hershey's packaging. She has recently had a change of heart. Today's post is headlined: I Was Wrong: Hershey's Ice Breakers Are Brilliant.
Hershey's is not cracked. Their strategy is, in fact, crystal clear.[]One of my favorite childhood pranks was one my brother played on our parents. He put a "joint" made with pencil shavings, in his desk drawer in his room. Our parents found it and did the obligatory flipout. This stunt proved we knew they spied on us, and gave us all a good giggle. With the same reasoning, and then some, I'm sure there are plenty of kids out there who'll love to flip their parents out with Ice Breakers. And wouldn't it really be fun to have a teacher confiscate your breath mints? The answer's yes if you're a kid. How could I forget. So Hershey's should enjoy the attention.
I suspect they knew exactly what they were doing.
Philadelphia Attorney Sharmil McKee may not share Ochman's admiration for Hershey's marketing savvy, but she believes that the company knew what they were doing and it's a federal crime.
actually, it is a federal and state crime to distribute a substance labeled to resemble the likeness of a controlled substance. The statute calls this product a counterfeit controlled substance. See Section 780-102(b) of the Pennsylvania Statute.
Of course, the statute lists specific steps to proving whether Hershey intentionally packaged the product to look like the controlled substance, heroin or cocaine. For example, perhaps cocaine is only sold in colored, heat-sealed bags in Philadelphia, but is not sold in this manner across the state. The case is not open and shut. However, an interesting question is, how does a company go to jail? The chief executives responsible for the company’s actions go to jail on behalf of the company. So, if the state or the federal government were successful in proving that Hershey violated the Counterfeit Controlled Substance Act, then the chief executives could go the jail.
McKee says even if Hershey's escapes criminal prosecution they can face a whole host of civil lawsuits from shareholders.
In October, before the Ice Breakers hit the market, the Candy Addict sampled the product.
In addition to the general yumminess, Pacs include vitamins A, C, E, and zinc. Really, who could go wrong? Overall, I have to say that I really enjoyed these. I’m not sure if they do anything for your breath, but either way they’re really tasty.
While Ice Breakers may not contain any illegal drugs, it does contain a substance that many have a bad reaction to: Xyitol
Xylitol requires a brief period of tolerance adjustment. It may have a laxative effect when used in large quantities.
In reporting about the new Ice Breakers at the national candy show, Candy Industry reported this:
Hershey has an interesting functional product targeted to teens and slated for rollout later in the year — Ice Breakers Pacs. Available in peppermint and orange flavors, Pacs feature a powder wrapped in film that dissolves easily in the mouth, serving as a delivery vehicle for Vitamins A, C, E and zinc.
The key phrase is "targeted to teens." I agree with B.L. Ochman. I suspect Hershey knew exactly what they were doing. Unlike Ochman I don't think it's funny.Or smart. Or good business. What I do think is that's its a pathetic reflection on business ethics.
Is the filter that they see our society so clouded that they think that creating a drug look alike candy would be a good business practice?
Did they look at the success of gansta rap and say, hey why not gansta candy?
So far, the outcry against Hershey's has been relatively mild. Yes, its been a big deal in Philadelphia where the police "discovered" the candy in Target,but it's been a few days since the story broke and there doesn't seem to be a groundswell demanding that Hershey's change their packaging.
Which is what I assume Hershey's is gambling on.
Elana blogs about business culture at FunnyBusiness
Comments
I had no idea that drugs came like that.
I mean, have they ever been shone like that on TV? How did you know that drugs came like that?
Is that actually common knowledge?
It's difficult for me to think Hersey's did it on purpose, when I've never seen or heard of drugs like that in my entire life. Whereas the idea to seal a candy between two breath strips seems rather clever.
I thought drugs like cocaine came in little ziploc baggies or big bricks, which don't resemble that candy in my mind at all.
Liz Rizzo
I blog at Everyday Goddess.
Have You Seen American Gangster?
The brand of the drug that Denzel Washington's character was "marketing" was called Blue Magic and it definitely looked like the Hershey's Ice Breaker packaging -- maybe those bags were clear but same size, etc.
While I may not be up on drug packaging, I think that there is probably common knowledge with teens on the packaging from movies, music videos etc.
Call me a skeptic, I just don't think its a coincidence.
elana
Blogher Contributing Editor,Business&CareersFunnyBusiness
Pop culture awareness skeptic
Thanks for sharing this fascinating story. And I'm just as skeptical as you, Elana but in the other direction.
I know it's fashionable to be cynical about us evil greedy marketers out to corrupt America's youth for a buck, but to believe that this was a deliberate marketing decision on the part of Hershey would require assuming that the marketers involved are sufficiently hip, aware and plugged into popular urban culture that they have any idea how street drugs are packaged let alone hatch this elaborate plan to get a bit of attention.
I can tell you from experience that you'd be hard pressed to find a group of people who are more out of touch with the nuances of pop culture, let alone urban street and drug culture, than brand managers at Fortune 500 companies. When I was in that world I was constantly appalled at how little television my colleagues watched. I was the pop culture oracle for many of my co-workers.
I am embarrassingly in touch with popular culture, I've lived in many of the cities with major street drug problems (LA, NYC, Philly), I've known addicts who bought street drugs, there was even a blond cheerleader at my Catholic high school (just to show the complete opposite of the stereotypes) who dealt acid in the girls bathroom. The television show I consider to be the greatest ever is The Wire and if any show depicts a realistic portrayal of contemporary street drug culture, that would be the one.
Despite all that, I would have no idea that the Ice Breakers packaging resembled street drugs. If I couldn't have dreamed that up, I am very hard pressed to believe that the folks who work at the conservative, rural Hershey company engaged in such a conspiracy. Not saying it couldn't happen but just saying I find it rather far fetched.
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If I had purchased these Ice Breakers I would not have known that they have a canny resemblance to an illegal drug either. Having said that, if I were a manufacturer of a product and the police showed me how similar they are to a pouch of heroin, I think that my reaction would be very different than theirs. I would commit to taking the product off the market until I could change the packaging so it didn't have the similarity with the drugs.
It was their lack of concern about the similarity that made me skeptical that they didn't understand what they were doing. So if nothing else, shame on them for not expressing concern about the similarity.
Hershey's is as American as Apple Pie. Their response is pathetic.
elana
Blogher Contributing Editor,Business&CareersFunnyBusiness
What is the downside of this?
I can't understand why this is problematic? At worst, some people who are looking for cocaine might get sold breath mints...it is doubtful that anyone would ever hand out expensive street drugs for the price of breath fresheners.
I'll Give You A Downside...
You are an African-American male or female. PD pulls you over. They search you (put aside that silly notion of having rights) and they find that stuff.
You have a situation. And by the time it get cleared up you have plowed through 7 levels of humiliation.
Or let's take your example some chump gets sold candy instead of the drug. This will not make them happy. They will come looking for you or someone that looks like you. If they can't find you they will hurt someone you know or don't know.
Maybe I'm playing into stereotypes. Except these are events that have happened long before the production of this candy.
I don't want to do that so lets say the downside is that once Hershey heard of the resemblance to street drugs the ethical thing to do would be to pull the existing product and re-design the packaging.
Cuz do they really want to equate their candy with cocaine to the targeted teen age population?
Gena - Out On The Stoop
Nah, still don't see it
Think of it as an intelligence test. Smart people, no matter what their racial makeup, will avoid carrying drug lookalike products. Others may have to suffer seven layers of humiliation before the PD discovers that "cocaine" now comes in a minty new flavor. And it keep them off the streets for a little while. Fewer dumb people on the looses sounds like a good deal to me.
And any drug dealer who tries to sell breath mints deserves what he or she gets. Any drug dealer deserves what he or she gets, anyway. I have no fondness for criminals.
Hershey's...yeah, the logic is questionable if not totally lacking. But kids have ALWAYS loved to freak adults out, and I suppose that may be the market they are targeting.
Can you eat the spoon?
Totally looks like a coke packet. Now, if it came with a tiny little spoon like Dip-a-sticks did, I'd say we had a case. But I bet Hershey is not gambling on kids' interest, but on raking in a little free viral publicity during the outcry and then good will when they pull it.
It's a lousy product, though. It stuck to the razor, it got clogged in the straw and now I sneeze tic tacs.
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