What Is Your Lollipop Moment

What Is Your Lollipop Moment?

10 Jul, 2014 at 2:20 pm | Written by: Megan Wegner Goeke

I’ve had the opportunity to view a TedX speaker, Drew Dudley, discussing “Lollipop Moments.”  Ever heard of it? Check it out or read on for a brief description….the speaker shared a personal story about an experience he had early in his college days where he offered a lollipops to people waiting in line to register for classes. He had an encounter with a young woman and her parents as well as a young man who were all waiting in that same line. Unknowingly, he had embarrassed the young man but had created an introduction between the two college students.

On his very last day at the university, the girl approached him and shared that him offering her a lollipop was wildly impactful on her and she’d never forgotten it. (You really have to watch the video to get the full story!) While he was flattered, he had no recollection of the experience. The moral of his story was that you never know what a huge impact one small gesture can make on another person. He went further and asked the audience if they’d had a lollipop moment before. Had someone so impacted them that they would never forget it? He then challenged the audience, had they ever told that person how important that gesture had been to them? Most of the audience had not. 

I have been fortunate enough to have several incredible people in my life…family, friends, and co-workers. All of them had shared or taught me something important and valuable. I think of my own lollipop moments. One quickly comes to mind. I was working at a hotel on a very busy day. We had a large trade show taking place there that week and a sold out hotel. There were several people waiting at the front desk and the staff and I were doing our best to quickly address everyone’s needs. After working with a particularly upset guest and calming her down, I greeted a gentleman who complimented me on my approach to the situation and the respect I demonstrated for someone whose behavior didn’t exactly deserve it. I thanked him for the compliment and asked him how I could help. He said he’d been particularly impressed by all our interactions and would like to learn more about my professional background as he was recruiting a new team member.

In that moment I felt truly recognized and appreciated. This gentleman had recognized my professional skill not for the setting in which I was working but for the talent I was demonstrating. He eventually became my first leader at U.S. Cellular and welcomed me into an organization that has truly changed my life. I never told him how much his confidence in me meant and won’t have the chance now as he has passed on. 

Do we take those Lollipop Moments for granted? Has someone so impacted you – in a big or small way – and yet you have not acknowledged that impact to them? Has anyone ever told you about a time you impacted them? 

feature image from Inscribed Photography

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