Whom do we believe, Rihanna or each other?
by Jory Des Jardins

I just read Julie Creswell's piece, "Nothing Sells Like Celebrity" in the Times this morning about the power celebrity endorsements have in the marketplace. It proved the effectiveness of these endorsements for raising awareness, even breathing new life into new brands.

But it didn't answer a question that has been in my subconscious for a while now, as I've thumbed through magazines and seen television ads featuring such stars as Diddy, Beyonce, and Lance Armstrong: are we reaching a saturation point with celebrity endorsements, when I can't even remember what these folks are promoting?

There was a period a few years ago around the time that Michael Jordan was about to retire when I could swear I saw him endorsing EVERYTHING but feminine hygeine products--from hot dogs to men's underwear. I wondered if he would try to sell me an insurance policy next. I always admired Jordan but began to dismiss his ads because of his indiscriminating selection of products. Similarly, "hot" stars like Rihanna are heading down that path by lending themselves to brands with weak tie-ins some marketing executives made, such as her latest endorsement of the Totes brand umbrella, a concept derived from her 2007 hit, "Umbrella."

But here's the thing: It's working! The Rhianna ads and a tie-in line of rhinestone encrusted umbrellas has opened a whole new market for Totes, just as releasing the visually lush, if not opaque, Nicole Kidman spots for Chanel #5, with Baz Luhrman's direction in 2003, revived the old brand's sales by 30 percent.

So now I have a new question: Who's buying all this stuff? BlogHer's March study with Compass Partners showed that when it comes to purchasing decisions, we--women bloggers and blog readers--mostly rely on each other's endorsements before purchasing products. Does that mean that for others who are not as connected to online communities Gwyneth Paltrow will do the trick?

I take no issue with celebrity endorsements, or even endorsements. Sponsors of the BlogHer Ad Network, for example would love to inspire endorsement from bloggers, but that's just it: inspiring means there's a genuine fit between endorser and product. Halle Berry seems a fitting choice for hawking Revlon; Kelly Ripa showing how Electrolux appliances make her life SO much easier is less believable to me (I read onlne that she loves to entertain, but the public persona doesn't scream that she has much time to bake). Interestingly, the ProActiv endorsers--Jessica Simpson and Kelly Clarkson, to name a few--seem perfectly appropriate to me, as they actually show with before and after shots how the product cleaned up their pre-performance blemishes. Granted, they may have actually gone to dermatologists to clean up their pie faces, but the fact that they are willing to say it was ProActiv that cleaned them up says something to me.

Some ads play on the fact that the celebrity is an unlikely endorser, which makes the ads work. Take Ripa's Tide ads. It's highly unlikely that sans camera, Ripa whips out a Tide To Go pen to remove a stain while dining with her hottie husband Mark Consuelos. But the fun of the ad is the nuttiness of a celeb performing such a domestic task so avidly, and in public.

But more and more I see a disconnect between product and celeb, and it feels like a growing disconnect with audience. I can't help but wonder if the immediate flash of brand awareness that comes with Eva Longoria's promotion won't eventually die out if, say, Desperate Housewives goes off the air and she falls into obscurity. Or worse, she decides to promote another product, which muddies that association. Oh wait, that's already happened.

Will we reach a point of saturation, where we become so used to celebrity endorsements that, in the end, we will only really trust the endorsements of the not-famous? Or better yet, of each other?

Comments

 

Celebrity culture... it's weird

Celebrities are absolutely not interesting to me. I can't be the only one, can I? If they have great talent, or smarts, or beauty, then good for them and it's great that they can translate their gifts into fame and fortune. But that has nothing to do with my own life. The only emotions that celebrities evoke in me are jealousy, b/c it’s nice to have fame and fortune, and occasionally pity, b/c so many of them mange to be so miserable. But I don’t admire them, follow them or look up to them.

When I need to make a buying decision, it would make no sense to base it on an ad, and it would make even less sense to base it on an ad that tells me to buy a product not b/c of its features or benefits, but rather b/c a celebrity was paid to endorse it.

I base my buying decisions on research into the product's features and benefits and on friends' recommendations. I'm sure most Bloghers do the same. Who are the people who buy b/c a celebrity told them to? I'm not sure, but I don't think I know any of them, in real life or on the blogosphere.

Vered DeLeeuw

http://momgrind.com/

 

Endorsements make me buy the other product

I buy what I need that I can afford that is the best that I can get.  I very rarely buy anything that's not-on-sale.  Sometimes, I get so tired of endorsements that I will actually look at the brand not being touted rather than buying the one being pushed by the celebrity du jour.

Even when I like an ad - like the Dove Real Beauty campaign, it doesn't make me rush to buy Dove.  When designer jeans first came out, I didn't buy them because I didn't want someone else's name on my ass.

I guess I'm a bit of a contrarian.  Even when my kids clamored for certain things because everyone had them, they only got them if we could find it within our budget at the discount store.  I wasn't always popular with them in theri teenage years but I stood firm and after a brief foray by my daughter into buying everything I wouldn't buy for her (and her subsquently getting into debt), she has come to her senses.

I'm trying to resist our culture of excess.

 

The mob is fickle!

I'm not one for celebrity endorsements either; if there are two products, one endorsed and one unendorsed, the celebrity one is usually more expensive and presents less value for money. After all, who is really paying for these multi-million pound deals? It's us: the consumers!

That said, my blog, which covers a range of subjects, gets the most traffic when I write a celebrity-themed post. All from search engines, natch. But - and here's the thing - not many of those readers come back.  Whereas readers who come through "personal referrals", i.e. referral from another blog, tend to stick around and return. I think there's a parallel to be drawn here: celebrities wave a magical wand over any marketing campaign but in the long-term, the mob is fickle!

Queen of Puddings

 http://www.cherriesontop.co.uk